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i did a download then a update and then a restore and still it will not start have used reset button get tom tom screen thats all will not turn off have to press reset key to turn off. please help thanks stuart.
Please connect your tom tom to the power adapter first.Get a paper clip and press the reset button under the SD card slot of your tom tom.Reset button is a very small small hole at the back near the sd card slot.Keep pressing the reset button for 2mins and also press the power button till the light comes on.
This should fix the issue.Let me know if you need any more help.
To reset your ONE XL, use a straightened paper clip, or something similar, to push the reset button. The reset button is next to the memory card slot, on the bottom of your ONE XL. Then turn your ONE XL on.
If this helps you plz rate this. Thank you kindly.
You probaly now have a faulty charger. Unfortunatly , it will have blown 1 , 2 or even 3 tiny chips ( IC's ) inside. One thing you can try is a re-set. This can be done underneath the tomtom . look for a very small pinhole . It will have the word RESET etched / formed into the plastic moulding near the hole. Use something like a paperclip and just press it gently not hard. Make sure yor going direct into the hole , not on a slant. You should feel the little switch inside the hole click as its a tactile switch. Then try turning the tomtom on again with its normal on / off button. If it doesnt come on then chances are those chips are fried . It will need a specialist repairer who knows how to repair tomtoms , or send it back to the manufacturer TomTom.
do you plug it into the cigarette lighter or is it installed (wired) behind the cigarette lighter.
If so and you happen to plug something into the lighter you run the risk of shorting out our friend TomTom (I did it twice)