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Fax dials other fax numbers, but claims no answer.

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Try connecting the fax to a different phone line. Problem may be due to interferences on phone line.

Posted on Mar 31, 2008

  • Ginko
    Ginko Mar 31, 2008

    First hook the fax machine to a different plug on a different phone number, for example, if you are in your workplace, you can test the machine at home or in a different office. If the problem disappears, then you have interference on your phone line.
    If the problem depends on the machine instead:
    Check fax dialer keypad , often a malfunctioning keypad can cause the fax dialing the wrong number, either because one of the keys is broken or because is sending the wrong tone.
    In this case you will probably need to change the keypad.

    Regards

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SOURCE: HP Officejet v 45

Do you actually have a dial tone on the phone line?
It will still dial without a dial tone.
Plug a phone into the line ans check for the presence of a dial tone. I suspect that to be your problem.

Posted on Mar 31, 2008

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Posted on Jan 02, 2017

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HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

My answering machine (phone line) is picking up when I dial my fax number. How do I set my fax machine up so that it will pick up when I dial the fax number?


Either your fax machine is set to answer on more rings then your answering machine is or you dont have the automatic answer key pushed?

Determine how many rings your answering machine picks up on and then change the number of rings to a lower amount on your fax machine. To change the number of rings before picking up the line, press the "menu" key on the fax machine and use the up and down arrows to scroll until you find the "basic fax set up" or the "advanced set up" areas. I am not sure which one will have the number of rings setting. Try looking in both until you find it.

when you see it press "ok" or "enter" get in and change the amount of rings before answering. call your fax machine to make sure it picks up before your answering machine.

This should solve your problem.

Mar 21, 2011 | Office Equipment & Supplies

1 Answer

Is there a Fax modem available to be connected with scanner, copier and printer (three in one already with us.)


your unit has a fax installed in the unit.
Look at page 29 in your manual it will show how to send and receive a fax.
send a fax page 29
receive a fax page 32
print reports page 33

feature purpose
1 Phone Hook: the green LED in the shape of a phone indicates that the fax
line is in use when lit.
2 One-Touch Speed-Dial Buttons: use to access the first 6 speed-dial entries.
3 Auto Answer: when the green light is on, fax transmissions will
automatically be accepted.
4 Speed Dial: use to access speed-dial numbers that have been set up from
the front panel or with the HP Director software.
5 Redial/Pause: redials the most recently dialed number when in the ready
state. Inserts a pause (hyphen) when in the dialing state.
6 Keypad: use to dial fax numbers, and enter numbers such as the quantity
of copies or percentages when reducing or enlarging. You can also enter
text using the keypad for fax header, use speed dial entries, and specify
menu items.
7 Fax Resolution: use to set the fax resolution to Fine, Standard, 300 dpi,
or Photo. It will remain at the most recent setting until changed.
8 Start Fax - Black: starts a black and white fax.
9 Start Fax - Color: starts a color fax

Apr 27, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Cant install fax software for lexmark x5495 aio printer.


1. Unplug the printer from the PC
2. Uninstall all the software related to the All-in -One ( that is on the PC)
3. Connect the All-in-One again then follow the software instructions for reinstalling the printer.
From the instruction manual:
Sending a fax
Entering a fax number
1 From the control panel, press Fax Mode.
2 Enter a fax number using:
The text box Enter a fax number using the keypad.
Notes:
• You can include a calling card number as part of the fax number.
• Enter a maximum of 64 digits in a fax number.
• Press Pause / Redial to insert a three-second pause in a number you
are entering to wait for an outside line or get through an automated
answering system.
Speed Dial or Group Dial a Press Phone Book.
b Enter Speed Dial and/or Group Dial numbers.
• Press or repeatedly until the Speed Dial or Group Dial
number you want appears.
• Use the keypad to enter the number of the Speed Dial entry (1–
89) or Group Dial entry (90–99).
Notes:
• For instructions on how to add Speed Dial or Group Dial numbers
using the computer, see “Setting up Speed Dial” on page 118.
• For instructions on how to add Speed Dial or Group Dial numbers
using the control panel, see “Using the Phone Book” on
page 108.
3 If you want to send a fax to a group of numbers (broadcast fax):
a Press .
b Repeat step 2, using any combination of the previous methods, until a maximum of 30 fax numbers have
been entered.
Sending a fax using the software
You can scan a document to the computer and then fax it to someone using the software.
1 Load an original document facedown in the Automatic Document Feeder (ADF).
2 From the desktop, double-click the Productivity Studio icon.
3 From the right pane of the Welcome Screen, click Fax.
4 Select the Document option.
5 Click Start.
6 Enter the recipient information, and then click Next.
Note: A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ).
Faxing
103
7 Enter the cover page information, and then click Next.
8 If there are any additional documents that you want to send with your fax, add these now, and then click Next.
9 To send your fax:
• Immediately—Select the Send now option.
• At a scheduled time:
a Select the Delay sending until option.
b Set a time and date.
10 If you want a paper copy of your fax, select Print a copy of your fax.
11 Click Send.
Sending a fax using the control panel
1 Make sure the printer is on.
2 Load an original document facedown into the ADF or on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
3 From the control panel, press Fax Mode.
4 Enter a fax number or press Phone Book to select a number from the Speed Dial or Group Dial list. For more
information, see “Entering a fax number” on page 103.
Note: To set up Speed Dial, see “Setting up Speed Dial” on page 118.
5 If you want to send a fax to a group of numbers (broadcast fax):
a Press .
b Repeat step 4 and press until a maximum of 30 fax numbers have been entered.
6 Press Start Color or Start Black.
Sending a fax while listening to a call (On Hook Dial)
The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the
printer. It is useful when you must navigate an automated answering system or enter a calling card number before
sending your fax.
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until On Hook Dial appears, and then press . You can now hear the dial tone of
the telephone line.
4 Enter a fax number. For more information, see the related topic, “Entering a fax number.”
Note: Press the keypad numbers to use an automated answering system.
5 Press Start Color or Start Black.
Faxing
104
Sending a broadcast fax at a scheduled time
You can send a fax to a combination of up to 30 people or groups at a time you choose.
1 Load an original document facedown into the ADF or on the scanner glass.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
2 From the control panel, press Fax Mode.
3 Press .
4 Press or repeatedly until Delay Fax appears.
5 Press .
6 Press or repeatedly until Delay Until appears.
7 Press .
8 Enter the time you want to send the fax.
9 Press .
10 If the printer is not set to the 24 hour mode, press or repeatedly to select AM or PM.
11 Press to save your settings.
12 Enter a fax number, or press Phone Book to select a number from the Speed Dial or Group Dial list. For more
information, see “Entering a fax number” on page 103.
13 If needed, repeat step 12 and press until a maximum of 30 fax numbers have been entered.
14 Press Start Color or Start Black.
Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If
the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be
dialed again.
Receiving a fax
Receiving a fax manually
1 Make sure the Auto Answer light is off.
2 To receive the fax if you have not set up a manual answer code:
• Press Start Color or Start Black.
or
• Press * 9 * on the telephone after you answer it and hear fax tones.
3 To receive a fax if you have set up a manual answer code, enter the code on the telephone after you answer it
and hear fax tones.
Note: For information on how to set up a manual answer code, see the related topic, “Setting a fax manual answer
code.”
4 Hang up the telephone. The printer receives the fax.
Faxing
105

Apr 15, 2010 | Lexmark X5495 All-in-One &USB...

1 Answer

When I try to send a fax I must dial 5 then number, do I have to put the area code if it's the same? and it says dialing then no answer. Does this mean it is actually trying to send the fax? (military)


It never hurts to use the area code in some places it is necessary.
No answer either means you are dialing a number that isn't a fax or the fax you are dialing is not set up to auto answer.

Try a fax you know is working.

DickyO

Oct 20, 2009 | HP FAX 1250 Fax Machine (Black)

1 Answer

Will not send fax


Hi:

If you can not send a fax the first thing to do is see if your fax machine has a monitor button or a handset. If it does press the monitor button and see if you can hear a dial tone. If you can't hear a dial tone then your phone line is the problem.

Mar 13, 2009 | Office Equipment & Supplies

1 Answer

Problem with my hp 640 fax


once you dial the number you fax will automatically start sending the the Fax signal which sounds like short beeps. This is done so the receivers phone (when answered) will recognized the beeps and switch to fax receive mode.  If you are getting the recording that you mentioned above, that means the number you dialed was not successful in making the connection.  Once you dial the number you should hear the phone ringing followed by some churping noises when the other end answers the call... then other churping and gargle like sounds initially as the fax proceeds.  
sounds like your are having trouble with the number you are dialing.
Hope this helps..
~enov8

Feb 24, 2009 | HP 640 Inkjet Fax Machine

1 Answer

HP Officejet v 45


Do you actually have a dial tone on the phone line?
It will still dial without a dial tone.
Plug a phone into the line ans check for the presence of a dial tone. I suspect that to be your problem.

Mar 31, 2008 | Computers & Internet

2 Answers

Cant send fax


Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

Dec 18, 2007 | Lexmark F4270 Plain Paper Inkjet Fax

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