Question about Maytag Neptune MAH5500B Front Load Washer

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Washer won't drain

Tub stays full of water and suds

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Hi,
Here is a tip that I wrote a bout front load washer spinning and draining problems...

Front Load Washing Machinewasher won't drain - 2_bing.gif not draining and or not spinning
http://www.fixya.com/support/r4784376-front_load_washing_machine_not_draining

heatman101

Posted on May 17, 2010

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Posted on Jan 02, 2017

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  • 6277 Answers

SOURCE: washer goes through cycle but

Hi from retired Englishman in SW France,

Although you have not said the make and model of your washer I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Aug 13, 2011

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1 Answer

Whirlpool code F02


The F02 error code on a Whirlpool washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures.
If the Whirlpool washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type).
If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, Always saftey
unplug the washer ,to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter as shown in the image below. Check for a clog or restriction that could be preventing the washer from draining properly.
If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining.
If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

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1 Answer

I attched the photo below. Please tell me what's the problem with the washing machine BalayTw860


fault code indicates a problem with the washer's drain system, and you must troubleshoot the problem to determine how to fix the washer and clear the code.


F/02 error code potential causes
Check the drain hose and make sure it is not plugged or kinked
Check the electrical connections at the pump and make sure the pump is running.
Check the drain pump filter for foreign objects
If the above does not correct the problem replace the pump

The F02 error code on a washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures.

If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type).

If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door,

unplug the washer

to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter as shown in the image below. Check for a clog or restriction that could be preventing the washer from draining properly.

If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining.

If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

If you need more help, resubmit your question with additional details and the full model number of your HE3 washer.

May 18, 2015 | Washing Machines

1 Answer

Why is my Kenmore Elite HE 2 flashing F 02?


The F02 error code on a Kenmore HE3 washer indicates that the control detects a long drain time. This can be caused by excessive suds in the tub, a restriction or clog in the drain system or by a number of other component failures. If the washer did not drain, check for excessive suds in the tub. After the suds dissipate, you can normally run a rinse/drain and spin cycle. Causes for excessive suds include not using HE (High Efficiency) detergent or using too much detergent (even if it is HE type). If the washer will not drain and you do not detect excessive suds, you could have a clog in the drain system. Check the drain hose and the washer drain. You may need to manually unlock the washer door and then pull the large item filter on the pump to check for a clog. To manually unlock the washer door, unplug the washer to disconnect electrical power and remove the bottom front service panel as shown in the top of the image below. Carefully reach up along the inside of the front panel and pull down on the tab that is under the door lock mechanism until it clicks. This will unlock the washer door. Open the door and manually drain the water out of the washer with a wet/dry shop vacuum. Once the washer is drained, arrange some towels to catch residual water that will drain out and remove the large item filter. Check for a clog or restriction that could be preventing the washer from draining properly. If you find no clog or restriction in the drain system, you may have a bad drain pump that needs to be replaced. A problem with the electronic control board could also prevent the washer from draining. If the washer is draining properly but you are getting this code, you likely have a problem with the water level pressure switch or the control board.

Jul 04, 2014 | Kenmore Elite 45986 Front Load Washer

1 Answer

I have a Whirlpool duet front load washer model # GHW9150PWD. I have an error code of F 02 and SUD. I have so far cleaned the filter and the lines, replaced the pump, replaced the water pressure swith and...


6 - 1
DIAGNOSIS & TROUBLESHOOTING
SUDS DETECTION
During Drain Routine
During the Drain Routine, the water level is checked continuously. Normal drain will occur until the
pressure switch senses no water in the wash tub and there is no foam (suds). The drain pump will
operate an additional 15 seconds after the pressure switch reports no water or foam.
If the drain routine operates for four (4) minutes and the pressure switch senses any foam (suds) in
the wash tub, the Central Control Unit will start the "Kill-Foam" Routine. (See description of this
Routine below.) After the Kill-foam Routine is concluded, the Drain Routine will restart. If, after
four (4) minutes the pressure switch still senses foam in the wash tub, the Central Control Unit will
go into Failure Mode. The digital display will show, F02.
During Spin (Extract) Routine
During the Spin/Extract Routine the water level is checked continuously. If, during this routine, the
pressure switch senses the presence of foam (suds) in the wash tub, the Central Control Unit will
stop the drive motor and the basket will stop spinning. The electronic control will count the number
of spin repetitions that are attempted due to foam (suds). There are a maximum of three (3)
attempts for each Spin/Extract Routine.
Kill-Foam Routine
1.
The Remaining Time counter is stopped.
2.
The digital display shows Sud.
3.
The Drain Pump is turned OFF.
4.
The Central Control Unit will fill the wash tub with 1 gal. (4 L) of cold water.
5.
While the tub is filling the basket will tumble 1 sec. ON/15 Sec. OFF.
6.
Once the tub is filled, the drive motor will turn OFF and the basket will rest without any
movement for five (5) minutes.
7.
After the five (5) minute rest, the remaining time counter will restart and the digital display
will show the remaining time left in the routine.
NOTE:
If the Kill-Foam routine was initiated during a Spin/Extract Routine, the tumbling action
will be reduced to a cycle of 3 sec. ON/13 sec. OFF. If, at the end of either the Drain or Spin/
Extract Routines, a suds condition still remains, the digital display will show Sud.
Sud will also be displayed for a short period at the end of a cycle, if a Suds condition was
detected during the cycle. This will alert the consumer to reduce the amount of detergent in
subsequent uses MANUAL

Oct 31, 2013 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet flashes F 02


The f02 error code is caused when the unit control thinks there is still water in the tub after it has tried to drain. If the washer is full of soap suds it will also display an f02 error code. You will need to use only name brand HE detergent. If your washer is not draining the water out you will need to clean the pump filter. I have provided the instructions below. Run the washer in a drain and spin to ensure the pump is running. If the washer has no water and no suds the problem will be either the pressure switch or a plugged pressure hose. To check the pressure hose you will need to remove the top and remove the hose from the pressure switch. Ensure the hose is clear by blowing into it. If the hose is clear I recommend replacing the pressure switch.
richroth_89.jpg

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2 Answers

F02


The f02 error code is caused when the unit control thinks there is still water in the tub after it has tried to drain. If the washer is full of soap suds it will also display an f02 error code. You will need to use only name brand HE detergent. If your washer is not draining the water out you will need to clean the pump filter. I have provided the instructions below. Run the washer in a drain and spin to ensure the pump is running. If the washer has no water and no suds the problem will be either the pressure switch or a plugged pressure hose. To check the pressure hose you will need to remove the top and remove the hose from the pressure switch.
richroth_90.jpg

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2 Answers

How to fix suds lock on Kenmore


The Sd code on most Kenmore Elite HE washers indicates a suds lock (usually caused by excessive suds do to overuse of detergent). Check for the presence of excessive suds in the washer. If you see a lot of foam, the code is likely caused by this problem. You will likely be able to drain the washer and spin out the clothes once the suds dissipate. Run an empty cycle with 1 cup of liquid chlorine bleach through the washer to help rinse out suds residue. If you see foam emerging during the empty cycle, you may need to repeat this process. You can also use Washer Magic or AFFRESH to help clean suds residue out of the washer. These products are available at your local Sears store or the grocery store. Make sure that you are using HE (High Efficiency) detergent in the appropriate quantity. You may need as little as a tablespoon of detergent in a high efficiency washer due to the low water level. You may need even less for a while since the clothes will likely have detergent still dissolved in the fibers that will emerge during subsequent wash cycles.

There are many different models of Kenmore Elite HE washers. If you do not see any apparent problem with excessive suds or need more help, resubmit your question with additional details and the full model number of your Kenmore Elite HE washer.

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1 Answer

Whirlpool duet pump stays on


try running the load with out soap
you could be oversoaping each and everytime
these machines have sud sensors and will continue to run the pump as long as suds remain in the sump
watch the load as it goes through the wash cycle
if you see suds and did not add soap then there you go
these machines do not need anything more than 1 tblspoon per load
1/8 the water 1/8 the soap

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1 Answer

My washer won't drain.. it seems like it isn't spinning...


Are your useing HE detergent. With these washers you need to use the detergent that has an "he" on the bottle. SOunds like the washer stopped on suds. I believe these washers have a sud sensor in the pressure switch. either that or there maybe something in the pump. The metal sound would be the tub bearing going bad. Like i said, if you dont use HE detergent, too many suds buld up and it get to the tub bearing and it corrodes it. But i would check your pump out for any obsttruction and if clear then i would think its stoped on suds. try putting it thru couple washes without detergent to clear out any suds it may still sense.

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2 Answers

Cabrio washer wont drain


Hello, LD stands for long drain.
If all the water isn't out of the unit within a certain time, the ld will flash.
Could be 2 things.

1) There's lint stuck in the pump preventing the water to drain properly or

2) You're using too much soap causing lots of suds also preventing the pump from draining properly. If this is the case, what you need to do is run the washer on full load with no detergent and clothes. Let it go thru the cycle and get rid of eccess suds. This is most likely your problem.

Best of luck :)

Apr 06, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

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