Question about Kenmore 24.8 cu. ft. TRIO Bottom Freezer Refrigerator

1 Answer

Continual beeping My refrigerator continually beeps. It's the sensor for "open door", but the doors are closed, but still beeps every 30 seconds or so. Help!

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  • maddysmother May 16, 2010

    MacMarcus - I think I see what you are saying. I opened the top compartment at the top of the cabinet. I just can't see where the sensor's are. I see where the nob is pushed in to indicate an open door, but I don't see where there are magnet connections. You don't happen to have a photo so I can see what I'm looking at? I checked, and all electrical attachments are secure. Any other ideas? :-) - Erin

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  • Kenmore Master
  • 2,605 Answers

Hi, welcome to Fixya A very common problem with those fridges actually. Check to make sure the door sensor`s are secure and contacting each other when the door is closed. You can do this by accessing one or both sides of the door sensors at the hinge assembly cover at the cabinet top. There should be sensor`s on either side which sense when the door is closed by "making" with magnets on the doors. They sometimes become loose from where they are held in place and therefore do not indicate the door is actually closed. That is the most likely cause. If this does indeed help you solve your issue please take a moment and rate it accordingly. If it doesn't solve the problem let me know and I'll try and assist you further. Thanks for visiting "fixya" today. good luck. macmarkus :)

Posted on May 16, 2010

  • Mark MacDonald
    Mark MacDonald May 16, 2010

    Hello again,



    You actually answered what was going to be my next question. The "knobs" are the second type of door sensor/light actuator, the other type I was referring to are on many models, just not yours obviously.



    The next thing to look for would be this, with the doors closed see if you can manage to "peek" through one of the door gaskets from the side to determine if the cabinet light is on or not. ( can be done by carefully lifting the gasket via a dull knife or screwdriver ) You can also use a small camera phone or handy-cam etc. placed inside the fridge to see if the light stays on.



    If it is staying on, there can be an issue with the door switch itself, check the switch by pushing it in with the door open and see if the light goes off. If it is shutting off, but not when the door is actually closed then that would lead me to believe the door is not pressing the switch into the closed position or the control board is faulty.



    If it is pressing the switch in yet the light still will not go out, you have a loose connection at the door switch ( under the plastic hinge cover) or a control board problem.



    There has been a repair tip on those units issued by sears if this is the issue. You would need to contact sears service ( 1-800-4my-home) with your model and serial number and indicate to them this, in these words...



    "the light inside the cabinet does not turn off when the door is closed". Ask them to please search for the repair tip/update regarding that issue. You may need to persevere and be tolerant as many of the call center reception people do not speak fluent english anymore. I know the call center for Sears Canada ( where I am ) is actually located in the Philippines.



    The repair tip includes new light socket and wiring harness with hi-limit cut-out/safety, heat deflector, lens cover, user interface housing and a new pcb.



    If left in it's current state it will eventually melt the plastic liner inside the fridge as well as a potential failure of the electronic controls as well.



    I currently work for Sears and I see a lot of these. Let me know what you find out and I'll see if I can actually find that repair tip reference number, if I can sort through my files in my van. Any sears tech who phones the tech. assist line should know of this anyway.



    Good luck.



    macmarkus :)

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