Question about General Electric GE SmartWater Household Water Filtration System - GNWH38F

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Should the smartwater element indicator be on or off if the unit is working probperly

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I have a GE "SmartWater" Model #GE50M6A It only has 120 volts on the lower element. It is not heating water, but does have 240 volts to the upper element and, as I stated, 120v to the lower element.


1) Test elements,and if elements are good, replace both thermostats
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) Test across top two screws on upper thermostat for 240Volts.
If this test shows 240V, then no more voltage testing is needed.
http://waterheatertimer.org/How-water-heater-thermostats-work.html#electric

3) Add comment Feb 2013 and say where you are so far

Feb 09, 2013 | Water Heaters

1 Answer

After putting in two new heating elements, my water is not getting hot. why is that?


Did you fill heater with water before appling power? If not elements may be burned open. Check circuit breaker.

Nov 28, 2010 | General Electric GE SmartWater Household...

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How do i test my elements to see if there good?


get a $5 voltage/ohmmeter testor from home depot or likewise and check for "continuity" with the setting on OHMs...place one terminal on one screw of the element, and the other terminal on the other screw of the element(MAKE SURE THE POWER IS OFF TO THE WATER HEATER--YOU DO NOT WANT TO FEEL 240 VOLTS PASS THRU YOU!) you are looking for resistance to flow---if your ohmmeter's needle raises or digitals are shown, then you have resisatance to flow which means there is no breakage in the element and electricity can pass thru the whole element and work to heat your water---if you get no reading then you have no resistance to flow because there is a break in the element and it won't work anymore

Feb 28, 2010 | General Electric GE SmartWater Household...

1 Answer

Voltage varified correct to top thermostat


change the thermostat on both upper and lower elements, and the elements depending on the age of the water heater, if it is over 6 years old consider changing the water heater,

May 06, 2009 | General Electric GE SmartWater Household...

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No hot water just cold


Try to test the ome reading for the water heater element

Mar 27, 2009 | General Electric GE SmartWater Household...

1 Answer

Elec water heater no hot water


Check the breaker to see if the unit is getting power. You will need a voltage meter to check out the thermostat on the unit and also you will need to use it to check if the elements aren't blown. Sounds like the unit isn't getting power but could be the thermostat located under one of the panels on the side of the unit.

Mar 20, 2009 | General Electric GE SmartWater Household...

1 Answer

Water not getting hot / Kenmore Economizer 6 / Electric


Did you check to make sure that the breaker is good on the unit? Check to make sure you are getting voltage. If not, check to make sure that the thermostat located in behind the panel on the heater is getting voltage and also sending voltage to the elements. If the elements are getting voltage but aren't heating, the element(s) is bad.

Mar 06, 2009 | General Electric GE SmartWater Household...

1 Answer

General Electric GE SmartWater heater problem


most units from GE come with a 3 year manufactures warantee and the home depot should have no probleme giving you a new one off the shelf with your receipt they will send it back and get there money back from GE so they pass it on to you. it would cost you the same amount to fix that one then to buy a new but yours is still under warantee untill july. hope it works out for you.

Jan 04, 2009 | General Electric GE SmartWater Household...

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