Question about Alienware PC Systems Alienware m15x Gaming Notebook

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Have the Alienware M15X laptop and I kept getting the IRQL Less or Not Equal error and I thought it was my Buffalo 1TB external drive, because I would get the blue screen after it lost it's connection to the drive. I thought it was the problem and thought it was a SATA issue, so I changed the BIOS setting for SATA to ATA as oppose the ACHI setting, now I regret doing that because now it doesn't boot up, instead it fires up for a second, the keyboard lights up, the fans run and then shuts down, does this a few times then just stays on with no picture but keyboard is lit up with no functionality, is there a reset to get it to at least get to the BIOS and I can change the SATA settings back?

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  • alwilwin May 16, 2010

    I pretty much did the same as all said to no fix, obviously it will need to go back to Dell for a real fix!

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Open BIOS by tapping F12 during boot and change the setting back to SATA.
IRQL Less or Not Equal error is usually a memory fault (either faulty RAM or faulty sockets on the board). Grab memtest and see what it reports.
http://www.memtest86.com

Posted on May 16, 2010

  • alwilwin May 16, 2010

    I have already tried this to no avail even before you gave me this as a try-so at least it shows I am on the right track. It powers up then powers down like 4-5 times (with nothing showing on the screen) and then just stays on with nothing on the screen. I just figured there was a reset like I have had to do with one of my other laptops that I had to pull the battery and hold down a key while I tried and power up, that worked on that laptop, just thought maybe there was this solution for the Alienware that was similar.

  • Azrael SRL May 16, 2010

    Yes, resetting the BIOS by removing the battery is your only option left. But the problem you should take care is why you can't get in the BIOS, whatever the hd's setting - and this points to a totally different and unrelated problem, the memory is faulty .


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