Question about GE Profile 23.1 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - High-Gloss White

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Water not coming out from water dispenser

Water not coming out from water dispense.

We get ice and crushed ice, but there's no water coming out when we try to use the door dispenser. We think it's a switch or electrical problem, but we're open to suggestions.

Right before it failed we had a surge or water when my daughter tried to get a drink.

Thanks

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , turn on the dispensor light for several hours , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .
If the door line is frozen , GE has a heater which is easily installed , to keep this from happening again pt # WR49X10173

Posted on May 17, 2010

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Is there a filter? try changing it out

Posted on May 16, 2010

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