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Most Common Problems for:

SanDisk Sansa Clip MP3 Player

My computer doesn`t see my mp3

Enoh on Mar 31, 2008

" "

when i plug the mp3 in it make that "ding" sound but is not show up.I can`t put music on it because my computer doesn`t see him.

Apr 08, 2009

- it makes the ding sound but nothing happens- ed reed

Apr 08, 2009

- when i go to my computer sansa folder or portable files are not there i can't download songs in my mp3 because of that.
- Guest

Apr 06, 2009

- I TrY To PuT MuSic On My Mp3 PlAyEr BuT NoThInG CoMeS Up It jUsT mAkEs A sOuNd AnD tHaT iS aLl NoThInG eLSe HaPpeNs- Guest

Dec 03, 2008

- my sansa clip wont work when i plug it in it only work on my ps3 xbox360 and wiiit sucks- lorena820

Sep 25, 2008

- will not appear on the sendto folder - waltye

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Best Solution

posted on Apr 29, 2008

vickisanchez

Rank: Guide
Rating: 97%, 185 votes

Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually HELP.
GOOD LUCK

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12 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Sep 08, 2008

same problem

Comment by Guest, posted on Sep 07, 2008

I have the same problem. It is a sandisk 2 GB mp3 player

Comment by curtus, posted on May 11, 2008

my mp3 player is new straight out of the box. Iam trying to install the drivers and necessary updates. I think i did all that but my computer still doesn't recognize my player . Iam trying to charge it up by plugging it into the usb port. The player flashes on its screen with a message "safe to disconnect" then seems to turn off for about 20 sc.Come back on,repeat.
what is going on here? The player is rca 4GB flash mp3 player.

Comment by barb07n, posted on Apr 08, 2008

I am having problems getting the computer to let me put music on my mp3 player

Comment by brent a mess, posted on Apr 08, 2008

my computer does not see my sansa clip. any solutions out there ?

bb
please email me.

Comment by Guest, posted on Apr 08, 2008

My computer is not recognizing my sandisk clip player.

Comment by Guest, posted on Apr 04, 2008

My computer doesn't recognize my Sansa Clip MP3 player. I can't put music on it. help!

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