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try playing a disc that you know it has played before. if it does play other dvds then your problen is that it cant read the format in wic dat specific disc u are inserting in there. if it doesnt ready any dvds then insert a music disc in there, if it does play it then u got to change the lens. there is also the possibility then the motor spinning the disc might have gone bad as well so when changing the lens, it is advisable to change the whole lens mechanism.
I have the same problem. When I insert a disk, my NAD T 550 DVD player displays 'No Disc'. It started with new disks while still reading older disks, but at some time it stopped recognizing any disk. Did you receive any suggestion yet or has anyone a suggestion?
It can be several reasons
1. Disk is upside down
2. Lens is durty. CD/DVD cleaning disk will help
3. Disk is in different formate (for instance NTSC for US but you trying to playback disk in PAL)
4. Disk has different region code (look is the dvd player and disk have the same code, or ALL Regions code)
I had the exact same problem. When I finally opened the top there was another disk already in there. I guess if the unit shuts off and you leave aa disk in it will stay in the player even though when you open the door to place another disk in the tray will be empty. All you have to do is unscrew the cover aand then you will see a crossbar held in with two screws where the disks are. unscrew them and take out the two disks thay are stuck togeather. Replace eveything and rescrew and enjoy the movie!! Hope this helps!
Most likely the dvd is dirty, scratched, or chipped. Try cleaning the dvd disk with a soft cloth (chamois works best). Look at the surface of the disk and if it is scratched lightly, dust and dirt particles, fingerprints, etc will cause refractions from the laser light in the dvd player, which is then read as an error by the dvd player. Cleaning it with a soft cloth will sometimes help.
If that does not work, hold the disk up towards a light source and look for light coming through from the other side. If this happens, the disk is unreadable and unrepairable as the data source has been corrupted.
here is the link to the user manual, troubleshooting and venturer support contact details;
Hope this helps, please post again if not :)