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Looking for evaporator coil cd5axa036017abaa . Three years of recharging rather then fixing now the coil is out of warranty and Carrier and service company will not stand behind product.

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  • calvin flanagan May 16, 2010

    whats size coil do you need



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SOURCE: looking for evaporator coil cd5axa036017abaa

It is unfortunate that Carrier is failing to stand behind their unit. Are you getting this information from the local Carrier Distributor or from the Carrier Syracuse Plant? If you have not done so already, try contacting the Carrier Syracuse sure to obtain ALL records from your service company to accompany your letter to Carrier. They will need specific installation, start-up, and all service dates to include specifically the type of work performed and the materials used. Your dealer should provide to you at your request.
If it doesn't pan out, then look into service companies and products in your area that have a better reputation and warranty offer. You can install a coil from a different manufacturer than the outdoor A/C unit. It simply needs to be matched up. If your unit has been leaking for 3 years, you have been paying extra utility costs due to poor performance. You have also exposed your entire system to moisture which, if not properly dealt with, will lead to problems with your compressor and/or metering devices. A reputable company will help you address these concerns at time of coil replacement by removing the refrigerant in your system, testing for acid, installing a filter drier, evacuating the system down to 500 microns, and recharge using virgin refrigerant.
Here is link to a site giving you Carrier's C.E.O.'s name and contact information. Hope this helps. :-)

Posted on Mar 26, 2010


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Hi, if you have a leak in the evaporator coil which this happens a lot and they came out and didn't try to make any attempts in finding and repairing the leak or they found it in the coil and didn't order a new one, this is against the law by E.P.A standards. They must make every attempt in making the repairs if it means replacing the coil, no if, ands, or buts!! Keep your receipts on them charging the system. Now that its out of warranty, I would call them and bring this up about not changing out the coil when the leak was found. I am sure they used dye to locate it.I have found more leaks in the evaporator coils then I care to count, and had to replace the coil. This is something you can't do on your own I must say, as it takes special equipment to do this job. I would call the Enviormental protection agency and tell Carrier you will do this, and report them. I bet they will stand behind it then. You have to get tough with them. I am a air conditioning contractor and know the law. The E. P. A. will get them on the ball trust me. This is bull+)_(*&%!* !! Don't let Carrier walk on you, this coil should have been put in the schedule to be changed out right away, not to continue to charge it to get you through. This is a 3 ton split system. Stay on them, this will be covered if you make the call and stay on them. The E. P. A. are very strict on this as this is why they have stopped us from venting freon into the air, they have very strict guide lines we must follow and Carrier did not follow them on your unit. Please keep me posted, and the best to you.

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