Question about Canon PowerShot A710 IS Digital Camera

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Batteries "depleted" my camera was working perfect with some rechargeable NiMh batteries i had bought, giving me about 400 shots / charge. However at one point, for no apparent reason, when i used them, they would be shown as 'depleted' by the camera after about 4-5 shots, shutting the camera down. It stayed like this so I decided to buy a set of new NiMh batteries, i bought panasonic brand. But the problem remains now, whenever i insert batteries, they will be depleted (or at least according to the camera) after a few shots. Thanks for any help or suggestions!

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  • z3fyrus Apr 03, 2008

    i did change my charger , i'm sorry i did not make that clear.
    I also cleaned out the battery connectors, although they weren't visible dirty. Any other thoughts? I greatly appreciate the help

  • Grangelo Apr 03, 2008

    I have exactly the same problem.

    I sent the camera back to service and they told me that it is fixed but the problem still remains

  • Anonymous Apr 07, 2008

    The problem I have with my A710 is when I put new batteries in alkaline or nick the camera works for a while then the camera stops you can't take a picture I have to turn the camera off than back on to take one picture and repeat this over and over again any ideas on this?


  • z3fyrus Apr 17, 2008

    i'm sorry to have to repeat myself again, but I appreciate the input

    I HAVE changed adapter AND batteries, I use 2800 batteries. I cleaned the contacts as well, all to no avail

  • Anonymous May 27, 2008

    Same problem, just low battery indicator when I'm using just charged batteries. I'm already cleaned contacts and changed the charger and the batteries. At the beginning I was able to shot by 400 pictures, and suddenly that starts to happen.

  • thisfoto May 29, 2008

    I am starting to have the same problem. Batteries get depleted in 4-5 shots. I have tried new charger, new batteries, non recharagable batteries. Nothing seems to keep charge now... am help anybody

  • jules8 Jul 10, 2008

    I am having the same problem. The battery symbol comes on after only taking a few shots. Cannot use the flash either, due to the battery problem I assume.

  • Courtley123 Jul 22, 2008

    I have the same problem using alkaline batteries. Can only get 1 shot out of new batteries. Canon says to send it in for repair and of course my camera is barely out of warranty. Canon estimates the repair charge at $97.

  • Bradley Brown
    Bradley Brown Oct 01, 2008

    I thought there was a possible problem with my charger or my rechargable batteries. So I tried regular AA alkaline instead. Had the same problem, 5-10 shot I got an indicator saying batteries were low and soon after were depleted.

  • ulrika9 Nov 07, 2008

    I have the same problem. The camera worked well for two years but suddenly fully loaded batteries are depleted within a few minutes. It has nothing to do with the batteries (have changed them and cleaned the contacts, and so forth). The problem is sporadic and seems to be related to how you close the lid to the battery compartment. In fact, moving it in closed position sometimes stops the charge depletion. I do recall that a previous model in this series had a similar problem and that Canon had to recall most of them for repair. Would be nice if they would do the same with this model.

  • Anonymous Dec 02, 2008

    I live in South Africa and bought my camera in China when I was there 2 years ago. And I have the same problem for quite some time now, kept changing batteries. Sometimes it stays on for long time, even while making video. Other times just charged batteries or even new ones when i put them in camera it says recharge batteries. It gets really annoying. I cannot afford to take it in for repairs or buy a new one. This camera means the world to me, Ive taken so good care of it, still looks brand new. Please somebody give us some proper advice, or Canon give me a new camera.

  • kdandenell Dec 05, 2008

    PowerShot A710 shows depleted battery, even when freshly recharged batteries are used.  Batteries test fine on bench.  Problem is less severe with standard alkaline batteries.  Sometimes removing batteries for a minute and re-inserting will help.

  • skotmorris Feb 02, 2009

    I have the same problem :( Disappointing to see that one one has come up with a resolution here. It's too difficult to not use the zoom or not use the screen on the back. That is the whole point of the camera.

  • Dawid Gibek
    Dawid Gibek Feb 09, 2009

    My sisters has the same problem. We checked a lot of different batteries and we are sure that batteries are OK. We use Energizer 2500. I have technoline BL700 charger and i know that batteries still have 2350 mAh. But camera always show battery empty icon... My girlfriend had the same problem but with canon A510. They bought cameras in the same time and a lot of people have the same problem, that it looks like common manufacturer's fault...

  • cantsing Feb 19, 2009

    Same story as Z3fryus:  my camera also was working perfectly with some rechargeable NiMh batteries i had bought, giving me about 400 shots / charge. However at one point, for no apparent reason, when i used them, they would be shown as 'depleted' by the camera after about 4-5 shots, shutting the camera down.

    I bought new non-charge batteries, same thing.  Bought new charger with its own batteries.  Same deal. 

    I loved the camera, but it is now useless!

  • Anonymous Apr 12, 2009

    it takes a long time to reset before i can take another picture.



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Ok.  So far this has worked for me.  I had exactly the same problem and called Canon service after reading your post.
This is what they said to do, even though it sounds a little hocus-pocus:
• take out the batteries & camera card • clean the battery contacts ON THE CAMERA (those bumpy little things) with an eraser • click the camera on/off button 10 x • click the "take photo" button 10 times • put in newly charged batteries.

Hint:  Remove batteries every night. Never leave batteries in for more than 24 hours.  
So this has now worked for 20 minutes!  There's hope!

Posted on Feb 19, 2009

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I have used only rechargable bateries with capacity over 2000 nmh

Posted on Apr 17, 2008


Try to use a rechargeable battery.

Posted on Apr 17, 2008

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You can change your charger. or please try to clean the connectors connecting the battery.

Posted on Mar 31, 2008

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I have the same problem too. My rechargeables (PowerEx-2700) will give me around 30pixs or so when fresh off the charger. But, if the batteries are left in the camera for a day or two after a fresh charge, it will take a picture or two and then shows "Replace Battery" sign. However, if the camera is doing a play back of the pictures then there is no "Low battery" signal. However, the moment i set it on Camera, it will show "Low Battery" and it will let me take pictures as long as I do not use the zoom-in, zoom-out. If i use zoom it dies with "Replace Battery". The only round-about solution i found is that I can disable the LCD screen when taking pictures and use the view-finder to take pictures with the zoom features and it has no issues.
Ah ! got a Canon thinking it was an overall good camera. The pictures are excellent, but the battery kills me.

Posted on Jan 08, 2009

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I also have 2 Canon cameras with the same problem. The A710 is particularly bad and is worst when using rechargeable batteries.
The reason I believe is the lower voltage of NiCd or NiMh which is 1.2 volts as opposed to 1.5 for normal ones.

These cameras are designed for a 3v battery. When you use rechargeables the camera only gets 2.4 volts which indicates to the camera that the batteries are almost dead! If you've just charged them , then the voltage will be a little higher initially and so the camera will work for a while.

It's a big design flaw. What they should have done was have a switch inside the camera that would allow you to choose normal or rechargeable cells.

Other manufacturers overcome this problem by having a built-in rechargeable battery and the camera is designed to work with the correct voiltage.

The solution? I can think of two possible solutions.
One is to use rechargeable ALKALINE cells which used to be available 10 years ago. The voltage is 1.5v but the capacity was unfortunately low.
The other possibility is to build a rechargeable lithium cell such as used in cell phones to fit the battery compartment. This would give 3.6v which would be great. Someone could make a mint manufacturing such a unit with a charger.

Posted on Feb 02, 2009

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