Question about Samsung SF-340 Plain Paper Inkjet Fax

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SAMSUNG SF 360....connects but doesn't send

I have a new SAMSUNG SF 360 that most of the time dials, connects for a short period and then doesn't send the fax....occaisionally it works but only 1 out of 8 . Also sometimes it receives and other times not. Is this the fax or the phone line?

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I Strongly suspect phone line.
If is it a DSL line you may need to filter is. If it is a digital line, then you shold switch to analogue.
I would start by just replacing the phone cord between the machine and the jack.
My other question is, are there any other devices plugged into the same phone line with the fax machine. A credit card reader, an answering machine? If so try removing them and see if there is some problem with a shared line.
But more then likely, you have a line with static, a bad groung. Low phone line voltage, current. some other line issue is very possible.
Suspect strongly a phone line issue

Posted on Mar 31, 2008

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