I have a new SAMSUNG SF 360 that most of the time dials, connects for a short period and then doesn't send the fax....occaisionally it works but only 1 out of 8 . Also sometimes it receives and other times not. Is this the fax or the phone line?
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Re: SAMSUNG SF 360....connects but doesn't send
I Strongly suspect phone line.
If is it a DSL line you may need to filter is. If it is a digital line, then you shold switch to analogue.
I would start by just replacing the phone cord between the machine and the jack.
My other question is, are there any other devices plugged into the same phone line with the fax machine. A credit card reader, an answering machine? If so try removing them and see if there is some problem with a shared line.
But more then likely, you have a line with static, a bad groung. Low phone line voltage, current. some other line issue is very possible.
Suspect strongly a phone line issue
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Time to open up the cluster and check for bulbs being out, or a shorted wire. Do the dials and gauges still work, and is there a dimmer on your model. I remember the older Ferrari's' having a dial type dimmer, you may have moved it to the lowest setting that would make them appear off.
I have this manual. LBrown18062@hotmail.com. Please put SAMSUNG SF3100 as the subject. List of Features This machine was designed using the latest technology. It is a full-featured, high-performance machine that not only meets, but exceeds industry standards. The following is a list of its many exciting features: Features for both SF-3100 and SF-3100T • Inkjet printing on plain paper • 14.4Kbps high speed faxing • 80 page holding memory • Seven language display and report; English, German, French, Italian, Spanish, Portuguese and Dutch . • Stand-alone, full-function fax machine • Convenient 99 pages desk-top copier • 15 page Anti-Skew Document Feeder • Five One-Touch and 50 Speed-Dialing locations • Group Dialing to eliminate repetitive dialing to the same multiple destinations • Four reception modes; TEL, FAX, AUTO and TAM1 • Broadcasting to send the same document to multiple destinations
Copy this link, and you can download a copy of the manual:
Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.
have you tried to see if paper is jammed in side of the fax manchine this will prevent it send/receving faxes . follow your manual instructions for this . you could also contact samsung on the number 08707267864 8am-8pm.