Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot spysweeper Wont run. You have 65 other posts where people say it wont run but no real solutions have been listed. Is there one? Tried some f8 safe start thing and didnt do anything. Webroot is useless as a source of help also. Thank you.

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Hi,

To start the Spy Sweeper you will need to go into the safemode by pressing f8 and then choose SAFE MODE" and hit enter.It will then load allot of files you will have to wait for 10-15min and then the windows will start.Then you can start the Spy Sweeper software and then update all the definitions.

I strongly recommend you to go for "Kaspersky Internet Security".This is the best antivirus has all the features and you will never face any sort of problems with this again.
Spy Sweeper is just useless.Even if it detects the spyware it won't fix that it will just give you the results as fixed but actually the spyware will be in you PC.

Goodluck,
Please don't forget to rate the solution.

Posted on Mar 31, 2008

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What operating system is this for? also do you get an error when you try to run it.

Posted on Mar 31, 2008

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So you're saying that webroot won't run on your system..ok..let's begin with a system profile.

type of computer
operating system and sp level
any existing protection software(symantec, etc).

Then we might get some assistance to you

Posted on Mar 31, 2008

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Posted on Jan 02, 2017

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1 Answer

Webroot spyware wont scan


As of 2013, Spy Sweeper has been discontinued and replaced with Webroot SecureAnywhere. No protection definitions are provided for SpySweeper anymore and it should not be used.

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All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

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I lost my program and tried to re download from my disk but wont let me


If you have your keycode email that was sent to you when you purchased Spysweeper, simply go to http://www.webroot.com/updates/redownload/index.php and fill out the information requested.

You will be able to download the newest version that you had purchased and do a clean install with the keycode again. The email they send will have step by step instructions and your information included.

Hope this helps!

Dec 12, 2010 | Webroot Spy Sweeper (spysweeper) for PC

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SOLVE PROBLAM


Hello there:
please try these links and see if they will help you.
hopefully you have the genuine product

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Sep 15, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I have all the same problems as the other people, i tried differnt solutions and it still wont work?!


Make certain that you have enough computer power to run spy sweeper. If you do make certain that there is no other Internet security program on your computer, that might cause the interfer with it.

Aug 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Alleged conflict mcafee w webroot spy sweeper


Hi,
If spysweeper was installed then you should find it in "add remove programs" (XP) or "programs and features" (Vista) both can be found in the control panel.
When you open it look for webroot.
If it's not there type regedit in the search or run box, click on edit and select find, type webroot into the text box and search for any registry entry relating to spysweeper (webroot).
If your registry finds an entry click on find next and keep on doing this until the registry is cleared, then restart your PC and try and update Mcafee.
If you can't find any registry entry relating to webroot your PC maybe infected with spyware, malware or a virus. In that case i would perform a deep scan of the system whether your antivirus is updated or not.


Good luck and please post back if you need anymore help.

Aug 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

McAfee conflicting with Webroot


www.ccleaner.com

Run the free trial version, it should correct any errors in your registry, assuming that you uninstalled it correctly.

Jul 21, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper


I did the live chat support. They were very helpful. Gave me a link to redownload the spysweeper product, since mine wouldnt let me do anything. It did work and my spysweeper is working great now. http://www.webroot.com/company/support/. Went to that site. requested a download and they sent it to my email right away.

Apr 06, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy problems


First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)


If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from http://download.sysinternals.com/Files/Autoruns.zip
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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