Question about Dell Inkjet 720 Printer

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Won't print magenta

I put a new colour cartridge in and it is not printing magenta. the black, yellow, and blue work fine. any suggestions?

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  • macman21 Mar 31, 2008

    yes the protection paper is off, i have cleaned the cartridge, and done an aligment. the yellow and blue ink come outs perfectly but the magenta does not. defective ink cartridge you think?

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Did you peeled off all the protetion paper ??? Make sure your contact in the carriage are clean, maybe just make a calibration off color or an aligment

Posted on Mar 31, 2008

  • Patrick St-Jean
    Patrick St-Jean Apr 01, 2008

    Maybe, but before you change your cartridge try this, Put warm water on a soft tissue and gently press your cartridge on it. You will suppose to see ink on your tissue. If it doesn'T work try a new one....

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