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See if the ink cartridges are installed correctly. It may be that your Magenta and Yellow ink cartridges need to change places. So, try replacing the cartridges, put the Magenta where the Yellow is, and the Yellow where the Magenta is. Usually the ink cartridge placement follows this order: Cyan, Magenta, Yelow, Black, so see if the cartridges on your printer match. Also, check to see if there are color markings on the print-head itself, and make sure the markings match the cartridge inks. If the ink cartridges are aligned properly and the Black is printing out just fine, you may be looking at a software issue, and you'll need to remove the printer from the Devices list (go to Start -> Control Panel -> System), unplug the printer from the PC and restart. Then, install the drivers first, and after that plug in the printer cable to the PC.
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1515n - I have the Magenta colour 'shadowing' the blue test. A mirror image of the blue text. [slightly staggered] Black is fine. Applies to all Word docs when printing in blue - can you help please? I only use genuine cartridges. Thanks Jules Radstock
I'm assuming that the colour cartridge is a three in one. Blue, Yellow and Magenta.
When printing a colour document, the printer automatically balances colour mixtures from the three primary colours listed above. Should a print out be too red, its probably because its run out of yellow and/blue.
The best way to check is to print out a test page, you should get a block for each of the colours and black. If one's missing, there's your answer.
Hello, this is Harry from www.BusinessSpread.co.uk.
We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
Hi there. The reason for your problem is that the colour cartridge contains cyan, magenta and yellow ink, plus a black cartridge of course. All the other myriad colours are produced by mixing these four basic colours. So, if you print red, it requires ink from both the magenta and yellow cartridges. Thus if your red produces a yellow print, it means your magenta is not printing. This can be due to a number of reasons, mainly an empty or faulty magenta cartridge or blocked magenta print nozzles.
If you wish me to help you with sorting out the lack of magenta, please post a new comment to this effect.
the problem is very simple the magenta ink the cartridge is over or the head is been blocked from where the magenta ink comes out,
because red colour requires ---yellow plus magenta(pink)----to make it red.and ----dark yellow plus magenta(pink) -------- for brown colour.
ur printer prints in blues pinks n purple: its very simple :there r three prime colours in ur colour cartridge that forms all the other colour variation they are cyan, magenta n yellow. ur yellow colour in ur cartridge is either dried or empty thats the reason its not printing the colour variations which requires yellow. the solution is to either get ur colour cartridge refilled or replace ur colour cartridge. rate this solution as fixya n encourage us to help u solve ur problems in future too.thanks 4 using fixya.