Question about Whirlpool GU2400XTP Built-in Dishwasher

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The dishes on the top rack are not getting clean... Nothing seems to be blocking any of the spray arms... I have cleaned the dws interior. It quit cleaning properly about a month ago

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  • Whirlpool Master
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Hi,


I have an older dishwasher also and recently my wife also complained about it not cleaning right... so me being the man I am tried in vain to clean the things... Bought new spray arms online and installed them in minutes...now the thing works like new... However I have also found that if the heating element goes bad then that also can mess things up bad... So I would buy new spray arms, and also check out the heating element to make sure it is working... Here is a tip that will help you with the online buying...

Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance

heatman101


435td

Posted on Sep 29, 2010

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6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Dishes on top shelf not getting clean


Check your upper wash arm.... check the holes, especially the ones at the end of the arm. Are they possibly clogged with debris or hard water? This is the usual cause of dishes on the top rack not getting clean. The holes at the end of the wash arm are angled to eject the water at an angle to use the reaction to push the wash arm around. If those holes are clogged, then the arm won't rotate, and only those few dishes or glasses right under the arm will get clean, and the remaining 80% of the dishes on the upper rack won't get clean!

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Hi


Please check if something is blocked near the top spray arm, also make sure that all holes are open. Use a sharp metal pin to clean the holes on the top spray arm. Make sure the water pressure is not low.

under the screen and you'll need a Torx screwdriver to get to it after you remove the spray arm and screen. Check to see that the path it travels is clear. I have seen these get blocked up by stuff.

Now check if the top arm spins freely and check the bearings for the arm, if they are producing extra friction while the spray arm spins. Hope this helps... Please post back if you need more assistance.


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Hi


Please check if something is blocked near the top spray arm, also make sure that all holes are open. Use a sharp metal pin to clean the holes on the top spray arm. Make sure the water pressure is not low.

under the screen and you'll need a Torx screwdriver to get to it after you remove the spray arm and screen. Check to see that the path it travels is clear. I have seen these get blocked up by stuff.

Now check if the top arm spins freely and check the bearings for the arm, if they are producing extra friction while the spray arm spins. Hope this helps... Please post back if you need more assistance.


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Possible that the motor impeller has good particles in it, causing poor water pressure, which would be most evident on the top rack. You would have to remove the spray arm, then the filter, then the torx screws to get at impeller....unfortunately, that model of dishwasher isn't the greatest in the first place for washing, since it only has the one spray arm.

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1 Answer

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The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary . If the motor gear is broken, replace the sump and motor assembly . Remove any debris from the sump area in the process.
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thanks,

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After observing the water just gushing out when the spray arm was removed, we determined there was still a bunch more calcification/soap in the ends of the spray arm. (We have very hard water in our area). Unfortunately, you cannot open up the spray arms to clean them out, so it took about 30 minutes of pounding and manipulating to get all the gunk out. Now my dishes are clean again. Hallelujeh! And the water cleaning the dishes is cleaner, as well.

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