Question about Bose RC-18S Remote Control

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Can't use on-screen programming

I've been trying to set the universal remote on my Bose Lifestyle 28 system to work with other devices.  The instructions tell me to use the on-screen menu, but no menu shows up.  I know the Bose is connected to the TV and going through the right input since everything else works.  When it comes to the on-screen menu, though, all I get is the default Bose screen of pink and purple clouds.

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  • driskin Sep 11, 2008

    The problem was actually solved. The bose people were great when I called them. They told me that sometimes having a router or other device near the system triggers a bug and the on-screen help doesn't work. They had me unplug the system for 30 seconds and then replug it in to reset it. After that, the on-screen menu appeared.

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Hmm pink clouds huh? Sound like something is wrong? I think you might want to try to contact Home Solutions and either put in for a service call or look into getting the media center repaired. I would get it repaired if it plays DVD's fine

Posted on Sep 11, 2008

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