Question about Magic GigaBank (IUSB12HD10) 12 GB USB 2.0 Hard Drive

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When I put my i/omagic Gigabank Micro USB12HD10 device in my computer usb port the windows explorer won't open subdirectories or files. The Windows explorer recognizes the drive and shows the subdirectories but wont open the subdirectories or files. The blue light comes on and then the yellow light. The windows hourglass starts and stays on but the screen doesn't display any results. There is no clicking sound coming from the Gigabank device.

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