Question about Sony PlayStation Portable (PSP) Console

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Disc Problems MY PSP has stopped reading the UMD discs. When I put the disc in I can hear the motor working but, then it suddenly stops. The little loading icon stays there the whole time but, the game information never shows up.

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  • Michael Lake
    Michael Lake May 11, 2010

    Not acusing you of anything, but did you accidentally damage it, i.e. leave atop hot radiator, sit on it.

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Take battery aut for 30 mins

Posted on Oct 10, 2011

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Heya i cant fix it

Posted on Mar 31, 2008

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Hey there i bright a psp and its not reading the games wat can cause that???


Hello

Switch on on your PSP and remove the UMD that might be inside

When you open up the UMD door and look down inside you will see the Laser assembly.

If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.

If you press this down with a small probe, you should see the disc motor spin and the laser light up red (do not stare directly at the laser)

Inspect to see If the Motor is spinning or not.is it moving slightly?

Take the parts out and see if there is another problem also.

If the laser is not lighting up then it could be the laser,check the cables to the PSP and see if there is a bad connection.

If both are running well then put a disc in and get your ear up close so you can hear what is going on in there.

On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.

Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be too much pressure for the disc to spin freely

Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.

Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.

If you can't hear it move down the track OR it is very clicky do the fpllowing;

You should open the UMD door and carefully manually move the laser to the right side of the assembly.

Use a sharp THIN probe to manually move the WHITE gear under the metal housing.

try and scrape the gears themselves to make sure there is no gunk or debris in the gear..

After this try and see if it is reading UMD again.

If none of this is working, it is time to open your PSP unit

If you are able to find out what's wrong from the troubleshooting steps above you can replace the problem by

Replacing the UMD, Assembly,Replacing UMD Disc Motor,Replacing UMD Laser Motor or by Replacing PSP Motherboard

Dec 15, 2010 | Sony Video Game Consoles

1 Answer

My problem is my umd disc is not working in the psp.


I have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit.
About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.


It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

Dec 03, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Can't read disc


the umd drive must be dying. You can replace the und drive.

One trick you can try is to put a little water on a cotton swab and clean the the laser.It just inside the psp where you put the umd drive. also try to move the laser all the way to the inside

Jun 08, 2010 | Sony PlayStation Portable (PSP) Console

2 Answers

Why UMD video not work in my psp?


I don't think it is posible to fix this problem. The region code is like the one they put on DVD's to stop piracy. So if i bought the UMD in America I couln't play it on a PSP bought in Asia.Hope this helps.

Jun 21, 2009 | Sony PlayStation Portable (PSP) Console

2 Answers

Psp will not read disc


Is because your PSP UMD laser needs to be replaced. :P

Apr 11, 2009 | Sony PlayStation Portable (PSP) Slim...

1 Answer

It won`t read my game


have seen many PSP's stop reading UMD discs and for the most part they are repairable with the least amount of opening your PSP.
First we will do some trouble shooting with what might be wrong with your PSP unit. About 35% of the time I find that there is something stuck in the UMD gear. It is different every time, sometimes its a piece of dust, plastic, soda, and even hair.
Another 25% is the Disc Spinning motor. This will not let The disc in the UMD spin.
About 20% is the Laser motor, this might be hard to spot since it could be something in the gears.
About 10% is the actual laser itself. It will not focus the laser to read the UMD disc.
The Last 10% is the Motherboard. This is the worst outcome, since there is very little what we can do but replace the motherboard.
So first what we need to do is find out what is actually wrong with your PSP.
With your PSP in hand.
Turn on your PSP and remove any UMD that might be in there now.
If you open up the UMD door and look down inside you will see the Laser assembly.
If you look to the left there is a black tab that sticks up, this tells the PSP that there is a UMD in the drive.
If you press this down with a small probe, you should see the disc motor spin and the laser light up red
*** CAUTION DO NOT STARE DIRECTLY AT THE LASER ***

If the Motor is not spinning. is it moving slightly? Maybe a little twitch?
I would lean more towards the bad motor problem BUT would not say for sure, I would recommend that you take the parts out and see if there is another problem also.
If the laser is not lighting up then it could be the laser, I would try and check the cables to the PSP and see if there is a bad connection.
If both are running well then lets put a disc in and get your ear up close so you can hear what is going on in there.
On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.
Can you hear the disc spin up? If not I would take the disc out again and press the switch with your probe again. if the disc motor is spinning again, look around to see if the metal housing is obstructing the disc when you put it in.. there could be to much pressure for the disc to spin freely.
Can you hear the Laser focus? This might be hard to hear it will sound like a little tick. If you cant hear it tick I would move on and inspect this internally later.
Can you hear the Laser move down the rail? This will be a smooth sound of the gears, it should not be a really clicky sound.
If you can't hear it move down the track OR it is very clicky follow this.

umdgear_small.jpg
It would look like this if your UMD door was off.
You should open the UMD door and carefully manually move the laser to the right side of the assembly.
Use a sharp THIN probe to manually move the WHITE gear under the metal housing. It is quite hard to see it in the photos so I put a red star around it.
I usually try and scrape the gears themselves to make sure there is no gunk or debris in the gear.
After this try and see if it is reading UMD again.
This fixes it about 35% of the time.
If none of this is working, it is time to open your PSP unit Or send it in for repair.
If you know what's wrong you can replace the problem here
Replace UMD Assembly
Replace UMD Disc Motor
Replace UMD Laser Motor
Replace PSP Motherboard

if you need more infomation please just ask ... Symo02

Oct 19, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

My psp wont read umd discs


You have probably only 2 options on this one.
1. Try using compressed air. If there is anything keeping the disc from being read, i.e. dust on the lens or some other obstruction, you don't want to touch the laser. Open up the UMD tray and spray out the inside of the tray. This will remove anything that might be causing the system to stop reading discs.
2. If that doesn't work, then the only other option would be to call Sony. It won't be fun if you're out of warranty. The system does carry a 1 year limited warranty, but this should be covered. Oh, Sony can look up the date of purchase if you don't have your receipt, so don't 'fold' if they tell you that you need the receipt. Just tell them to look it up by the serial number.

Oct 03, 2008 | Sony PlayStation Portable (PSP) Console

2 Answers

Help!


You might have PSP stop reading UMD discs, First you will do some trouble shooting with what might be wrong with your PSP unit.

first is the Disc Spinning motor. This will not let The disc in the UMD spin. On a working PSP you will hear the disc start to spin up, then you can hear the laser start to twitch, followed by the laser motor moving the laser down the rails.

2nd is something stuck in the UMD gear, try to clean the gear of arm of dust, plastic, soda, and even hair.

and at the last is the actual laser itself. It will not focus the laser to read the UMD disc.

Hopefully this help, Pls post back should you need additional information...!

Jun 01, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

DISC COULD NOT BE READ!!


hmmmm my guess will be the psp laser reader

theres a little laser that reads ur disc's if u jammed something in the cd container or put something in wrong it may have broken

Dec 31, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp


is it a scratching scrapping noise?

as some UMD cases, as in the plastic thing around the disc colapse or come apart this stops the disc spinning properly.

Check the plastic on the UMD... click any sides together that may be loose / or make sure the case isnt pushing on the disc.

Also open the PSP, hold it upside, gently shake it & blow into it.

Put the UMD back in & try again.

Oct 03, 2007 | Sony PlayStation Portable (PSP) Console

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