Question about HP Photosmart 3310 Printer

1 Answer

Can't scan when we start up the printer on the printer screen it says "can't scan, copy or fax." the light starts to move but then acts like it is stuck

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  • Alvin Gates Mar 31, 2008

    We have tried that many times, but get the same thing. It is the scanner and not the program I just don't want to buy a new one if it is an easy fix.

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1 Answer

Try going to add and remove program uninstall software and reinstall it. Or your scaner is locked.

Posted on Mar 31, 2008

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sir,

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