Question about HP Photosmart 3310 Printer

1 Answer

Can't scan when we start up the printer on the printer screen it says "can't scan, copy or fax." the light starts to move but then acts like it is stuck

Posted by on

  • Alvin Gates Mar 31, 2008

    We have tried that many times, but get the same thing. It is the scanner and not the program I just don't want to buy a new one if it is an easy fix.

×

Ad

1 Answer

Try going to add and remove program uninstall software and reinstall it. Or your scaner is locked.

Posted on Mar 31, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cannot get the printer to operate in copy, fax or scan modes.


Seems there is a fault in the software. Have you tried a full reset of the printer?

Mar 13, 2016 | Dell 2335dn Multifunction Laser Printer

1 Answer

My HP screen says Scanner failed. Can I fix this/


no u can't fix it because ur scanner has a rode, i.e looking like a tublight when u scanned a document the rode move one direction to other direction, rode don't move on ur scanner, so ur hp screen says scanner failed, if ur printer is in warranty goto to service center , if out of warranty, open scanne glass cover and check light rode on the scanner, lightly try to move the rode and see is something
bump with this rode , fix it

Jun 26, 2014 | HP Officejet 4620 e-All-in-One Printer,...

1 Answer

Light will not travel to the right beneath the


unlock scan by the knobe under scan unit or service scan guides

Feb 26, 2010 | Sharp AL 1631 Copier

1 Answer

Won't copy or fax, scanner failure


Uneconomical to replace the scanner assy. sorry

Feb 17, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

HP 5510 Scanner/Copier/Fax Stuck


I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

Jan 08, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Will print but not copy or scan


sir,

click this link to solve your problem

thanks
good luck

Nov 26, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

Lexmark x7350 will not scan, fax or copy


If under warranty contact mfg for warranty repair locations

Sep 09, 2017 | Lexmark X6170 All-In-One InkJet Printer

Not finding what you are looking for?
HP Photosmart 3310 Printer Logo

Related Topics:

116 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...