Question about HP Photosmart 3310 Printer

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Can't scan when we start up the printer on the printer screen it says "can't scan, copy or fax." the light starts to move but then acts like it is stuck

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  • Alvin Gates Mar 31, 2008

    We have tried that many times, but get the same thing. It is the scanner and not the program I just don't want to buy a new one if it is an easy fix.



1 Answer

Try going to add and remove program uninstall software and reinstall it. Or your scaner is locked.

Posted on Mar 31, 2008


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