Question about Microsoft Xbox 360 Console

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HELP!!!!!!Please My Xbox 360 is not working and everytime i insert a game or a dvd is says that its an unplayable disc

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  • ballababy15 Mar 31, 2008

    My xbox says unplayable disc everytime i insert a game or dvd

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1 Answer

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Heres a simple solution for both of you guys. Call up 1-800-4MY-XBOX amd they will give you a price(if not under warranty) to fix it.

Posted on Mar 31, 2008

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1 Answer

Unplayable disc


There is a good chance you DVD drive might have either a faulty motor or laser. In this case if you have any type of warranty you should use it but if you don't you'll have to purchase either a new XBox 360 or a new DVD drive.

The new DVD drive will not be able play games if you simply swap the drives. In order to have it play games you'll have to flash the old Key from the broken drive onto the replacement drive.

Either that or if your system is still under the 3 year warranty from RROD by Microsoft you can try to induce RROD on your XBox 360 and take up a claim with them. Most of the time they send u a refurbrished XBox 360 or a new one.

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I started to have the same problem with my box as well... If you know how to take your xbox drive out of the 360 then do so and open it up... if its the problem you'll immediatly notice that the black ring that spins the disk itself is stuck to the top of the casing... its magnetic so just pull it off and superglue up it back to its base and it should fix your problem

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take it in to get a new one i hade the same problem

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You may have a laser problem or a faulty DVD drive, you could try a lens cleaning CD in the console or you could call Microsoft and explain your situation, the DVD is replaceable but it may be more work than you are willing to undertake.

If at all helpful, please rate, thanks!

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http://www.llamma.com/xbox/Repairs/thompson_dvd_tray.htm

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