Question about SanDisk Sansa m250 MP3 Player
I've had my player since June, and i've always use WMP to sync music files onto it. A couple days ago, i tried to add two new songs. It seemed to work, but then when i disconnected it and turned it on, it said "No Files." So i reconnected to the PC, but the device wouldn't show up. It makes the device connection sound, but it doesn't show up under My Computer, the disconnect device icon doesn't show up, and WMP doesn't recognize that it's there. So i unplugged it again, turned it on again, and now it gives me a message when it turns on: "Not enough space for Music DB. Please Free 4MB" It shows this message for a couple seconds, then goes to the playing screen, which still says "No Files." So I can't reformat or delete anything, because it doesn't show up anymore on my PC. And I can't change any settings, because if i press the menu button, it displays the message again. i was trying to charge my player and add songs and after i disconnected and tried to turn on player, it read "not enough space on music DB. Please free 4 MB"
Corrupt database - upgrade the firmware from www.sandisk.com
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on Jul 06, 2008
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Posted on Jan 02, 2017
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