Question about Western Digital My Book Premium ES Edition WDG1SU5000 500 GB USB 2.0 Hard Drive

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WD My Book 500g HD error. Turns off when USB is plugged in

Hey there, my HD will power up just fine when power is applied. I left it on for 2 days just to see if it would power down. It didnt.

Then as soon as I plug the USB into any computer that is turned on, it will shut itself down after blinking 3 times.

Anyone got a clue?

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  • 3 more comments 
  • Anonymous Aug 18, 2008

    same issue

  • finkalink Oct 27, 2008

    My harddrive does the same thing.

  • Anonymous Nov 30, 2008

    Same here on Vista and 1T HD

  • Anonymous Jan 17, 2009

    SAME HERE


  • bluesdealer Apr 01, 2009

    It was working fine until I unplugged it (properly ejected from the OSX desktop), inserted a USB thumbdrive, then removed the thumbdrive and plugged the MyBook back in. 3 blinking lights, then power down

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Check the USB port on your computer. It's very likely that the problem is there. On my computer USB ports stop working sometimes and the HD does exactly that. HOwever, when i restart the computer, everything works fine.

Posted on Jan 17, 2009

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FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

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see
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If unit is under warranty see : WD Support > Warranty Services > End User > Warranty Policy.

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No as I have the new WD My Book World Edition 1T drive and have no problems mapping it after running the firmware update, but had to pull the power cord before starting the update because it kept saying the drive was in use, but was not.

WHOOPS!!!!!!!!!!!! Bad WD... they do not respond with common sense easy to fix answers. I can only write to the drive sometimes, but cannot delete from the drive at all. Then the next day sometimes all of the data is gone from the drive. It is just insane that a big company like WD cannot pull their Head out there *** and respond to basic BIG Problems like this with their equipment.

Good luck and best wishes to ALL! I will probably return it and try a different brand... I do IT for a living... I do not know it all, but I do know they are out of their tree for not addressing a lot of common issues on their web-site or via tech support.

I have reset, modified security settings, rebooted, etc... but no luck so far.

I have a basic intel motherboard, Q9450 CPU, 4GB of ram, internal raptor drive, Gigabit NIC connected to a Linksys Gigabit Wi-fi router via cat5 cable to the switch, and the Famous Piece Of **** WD My Book World Edition 1T drive connected to the switch via cat5 cable.

O yeah, when I first connected the best transfer was 500Kbps... After the firmware updated it is up to 6MBps... Huge inprovement if I could reliably write the data, delete the data, save files, etc. and know that the data will still be there tomorrow.

Good Luck and Best Wishes to All!
Barry from Orange, California - USA

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