Question about Sony Cyber-Shot DSC-W5 Digital Camera

1 Answer

Camera won't turn on to take pictures~

I have new batteries in the camera. The camera only works when in View picture mode. It won't turn on to take pictures. I have tried a dozen different pairs of new batteries and still nothing. What is the problem?

Posted by Anonymous on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This is a common problem related to batteries. Use 2100mA or higer batteries fully charge batteries. This problem occurs when you use alkaline batteries or faulty NiMH batteries. To solve the problem try with new fully charged NiMH batteries.

Posted on Oct 02, 2010

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 11967 Answers

SOURCE: Camera won't turn on to take pictures~

Could be a lens problem... Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Mar 23, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canyon eos auto mode= won't take a pictuRE


Push your shutter 1/2 way down. See whats the readings in view finder.

Jul 04, 2013 | Cannon EOS 50D Digital Camera

1 Answer

Camera Frozen - Canon Powershot SD1000


Have you tried using a different set of batteries ?

Mar 05, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

The only functioning modes are the picture viewing & set up modes


Have Sony DSC-P73 with exact problem. Only turns on in SETUP mode and when switches to all other modes camera shuts off usually with lens extended. Have tried new batteries - new memory stick - new everything and nothing helped. I just took out the batteries and attached the AC ADAPTER and all works perfectly now so problem is with either batteries - battery compartment or battery connections. As long as you do not need a "PORTABLE" camera, using AC Adapter solves this problem :)

Dec 25, 2008 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

CAMERA TURNS OFF WHEN IN PICTURE OR VIDEO MODE


Does the camera turn off or does the screen go black? if the screen goes black but the power lamp stays green then the screen is just turned off (power save mode), If it’s just the screen to turn on the LCD. There are 3 buttons just to the right of the screen, press the center button.

May 20, 2008 | Sony Cyber-Shot DSC-P52 Digital Camera

1 Answer

CAMERA TURNS OFF WHEN IN PICTURE OR VEIDEO MODE


This problem is that your camera has shut down improperly.It has gotten out of tim.IT requires taking the camera apart and re-timing the camera to its restart position. Hope this helps jerry

May 20, 2008 | Sony Cyber-Shot DSC-P52 Digital Camera

1 Answer

A85 Dead


I read something about the fuse going out...
http://www.dcresource.com/forums/archive/index.php/t-18151.html

Apr 12, 2008 | Canon PowerShot A85 Digital Camera

1 Answer

Canon A75 No startup sound & display on LCD, rest of things works fine


Think it might be your batteries. 700mah batteries are pretty weak by today's standards (most are at least 2,500 mah these days). I'm guessing your batteries are several years old? If so, they're really only meant to have a usable shelf life of a few years, whether they are used or not. Recommend trying a new set of rechargeable batteries.

Mar 20, 2008 | Canon PowerShot A75 Digital Camera

1 Answer

Unable to take Pictures


So, you're using Ni-MH batteries already, once you've turned it on and then you have to press on the PLAY button to view pictures, i need you to double check the battery type option of your camera by doing the steps below:

- Press MENU
- Scroll to the right until you are in SETUP 2
- Go down to Battery Type
- Switch it over to Ni-MH (for Rechargeable batteries)
- Select Alkaline (for Non-rechargeable batteries)
- Press MENU/OK for changes to be saved

Turn off camera for a few seconds so settings will be refreshed.
Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still does not work, can you please try Non-rechargeable batteries (Alkaline) with your camera if it won't work with the Nickel-metal Hydride (Ni-MH) Rechargeable batteries.

Make sure you have set properly the battery type of the camera under SETUP 2 for Alkaline.

Turn off camera for a few seconds so settings will be refreshed.

Turn on camera without pressing on the PLAY button to double check if it works.

If it does not work still, try to turn on again camera and immediately press on PLAY button to view pictures. Try to press again on PLAY button so you'll be on the mode to
take a picture.

If it still won't work, then you have to send the camera for Repair.

Register camera online:
- Go to www.samsungcamerausa.com
- Click on Customer Service
- Register under Option 2 Box
- Fill out the required info
- Read instructions
- If website asked you to upload a receipt, just skip that
step and leave it blank
- Take note of the ASC address and online ticket number
that will be generated at the last step
- Turn-Around-Time will be 7-14 business days

Do the following:
- Include a copy of receipt in the box to avail of the warranty
- If you don't have any receipt, include a copy of credit/debit card statement/cancelled check that was used to purchase the camera
- Exclude all accessories when sending camera for repair
(No batteries, memory card, strap, cables, manual, CD)
- Write the online ticket number on top of the box
- Use another box and sealed it properly to avoid damages during shipment
- Check repair status using Online your zip code and phone number as you proceed on the Repair status of the website

Sep 14, 2007 | Samsung Digimax S630 Digital Camera

1 Answer

View screen sticks on view mode when switch to take picture mode


This is a button/firmware problem Canon Customer support will advise on your next move -depending on the age of the camera

Jun 28, 2007 | Canon PowerShot A75 Digital Camera

1 Answer

Fuji S3000 wont take pictures


Check for corrosion or dirt in your cameras battery compartment.

Jun 04, 2006 | Fuji FinePix S3000 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-W5 Digital Camera Logo

Related Topics:

176 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2184 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...