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Paper wont feed from tray

The feed wont take the paper out of the tray however if you manual push the paper half way up the rollers it will take it. It appears only the mechanism the takes the paper out of the tray is not working. What should I do? I only paid $100 for it and Im sure repair would coat more then I paid..
Brother MFC 5440

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  • tsloan Aug 25, 2008

    I have a similar problem - the paper jams from the tray - it feeds into the drum about 1/4 inch and then jams. Also makes a funny low pitched noise like its trying to feed but is having trouble. It has no problem taking paper from a manual feed. I've replaced the drum and ink cartride, neither has solved the problem.

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Sounds as if you need new rollers on your printer. I am not sure what the cost would be on this. Some are very easy to install - they just stick over the old ones.

Posted on Mar 31, 2008

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I cannot get the paper to feed from the tray instead of the manual


85% of paper feed problems are caused by worn. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper feed problems will go away


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


Mar 09, 2011 | Brother HL-2070N Laser Printer

1 Answer

I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

Dec 25, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

Paper will not feed but printer goes through it print cycle


Hi,

Try this, without turning off your printer, unplug the power cable from the unit, after you have done that, on your printer, hold the Ok and cancel button to gether and while you are holding it down, plug the power cord back and keep holding the buttons for about 5 sec.

once the unit turns off, use the power button and turn it on. the unit would print and alignment sheet and this should fix the issue

So you need ten sets of a fifty page document for this mornings meeting. It's 8:30AM and your meeting is at 9:00AM. You begin with your project and the copier jams. You clear the jam but it keeps jamming! It's not pulling in the paper. Sure you can call the repair person, but you need the copies now! There's nothing you can do, or is there?

All office equipment that feeds paper has a component inside that pulls the paper out of the paper tray and into the machine. Most are made out of rubber and just like the tires on your car they wear out. When a roller is worn and dirty they will cause paper jams. The purpose of this article is to show you how you can clean or rejuvenate the rollers long enough for you to complete your job and have your repair person come out and fix it properly.

Alternative solutions

When your machine is jamming, first locate where the paper is jamming. Which paper tray? Is it tray 1 or tray 2? Also which size is jamming? On machines that have more than one paper tray you can switch paper trays and then you can skip cleaning the rollers. Make sure when you change cassettes that the copier registers the correct size. The machine will think it is a different size and it will jam. The sensors are set for a specific timing and it will know the difference in length from letter size and legal size. I also would try using the bypass tray or manual feed tray if so equipped. This will get you up and running quicker than cleaning the rollers.

Determining if the rollers are the problem:

If you need the specific tray to be functional we will get busy with the repair.

First make a single copy in the tray that is jamming. By doing this you are determining where the paper is jamming. If it is jamming in the exit for instance, you have another problem. If it is jamming in the center of the machine, again it is a different problem. But if it jams at the cassette or paper tray area the next step is removing the paper tray. Shine your flashlight into the paper feed area and see if there are any pieces of paper torn off inside or something blocking the paper path. Now that you have ruled out a blocked paper path, you can clean the feed roller(s).

Tools Required:

Flashlight, strong cotton towel (so it will not rip off in the machine), WD-40 or Rubber roller rejuvenator.

Note: Never use alcohol to clean rollers. It dries out the tread and the remaining tread will get ripped off and then it still will not feed. Use WD-40 it works great!

Cleaning the rollers:

Shine your flashlight into the paper feed area and locate the rubber rollers that feed the paper in. Grab your towel and saturate it with cleaning fluid. This can be WD-40 or your favorite roller rejuvenator. Start by cleaning the roller and spinning it all the way around not missing any of the surfaces of the roller. Then go over it again with the dry part of the towel. As I said there are many different types. Some have a set of three rollers. One Pre-feed roller, this pushes the paper into the other rollers. One feed roller and one separation roller. Others have a half moon style. These are harder to clean because they have a clutch system that keeps it at home position when not feeding.

WARNING: If you try and turn these to clean them you will damage the clutch mechanism! There are two ways you can clean these types. First you can actuate the clutch by pushing down on the solenoid or release lever. This sometimes can be hard to get to. You can also start the copy process and shut off the machine exactly when the feed roller engages. This takes some patience and practice but it is better than damaging the clutch. Once you get it where you can clean the roller repeat the procedure above.

Some alternatives to replacing feed rollers:

There is a material called feed roller tape. I have used it when I didn't have the right roller in my car stock. It works with some styles mainly half moon styles. Just peel off the adhesive and wrap it around the worn roller surface. They also have some that stretch over the old rollers. I have never used this but I have been told it will get you up and running. On old copiers or printers that you can no longer get parts for you can apply clear silicon on the feed surface and let it dry twenty four hours. It works but I am inclined to use the real thing. You can also use generic rollers manufactured for almost all equipment. I have mixed feeling about these because I have had to go back and change them again later. For the best repair I use genuine OEM feed rollers. They are still inexpensive and they will last you longer and you will have fewer headaches.

Feed Rollers

There are many types of rollers and feed systems. Here are some common feed rollers with their part numbers. Rollers will normally come in a maintenance kit but they may need to be replaced approximately half way through the maintenance kit cycle.

You can use this link as a help also.

Thanks for using fixya..

Nov 06, 2010 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

My HP 5610 3-in-one won't draw the paper from the feed tray


YOu will have to replace the feed rollers. They can get smooth to the point that no matter what you do they wont feed.
Here is the phone number to order them. You will need the model number and they can look up what you need.
1 800-828-5881

Feb 10, 2010 | Xerox Phaser 6250DP Laser Printer

1 Answer

Paper doesn't feed from inside on XD 100 work center (10 years old, lightly used). Despite a full paper drawer, I get the "out of paper" error message.  I can copy by feeding through the back.


On this machine, the feed rollers might be worn down.
Not seeing the machine and by the description. there can also be other possible problem areas, deep in the machine itself.
Does the paper feed partially out?
If it does not, are there paper black scuff marks where the rollers were trying to feed the paper.
Can you hear the solenoids feed the paper?
If the paper does feed and seems crooked, it is possible the paper tray springs need to be stretched out just a little to push the paper tray plate more on the feed rollers.
Make sure the tray is completely up in the latched position so the feed wheels will touch the paper stack itself.
If you have a two paper tray, make sure you tell the machine what size paper you have for each tray.
Run paper in each tray.
Good luck.

Jan 15, 2010 | Xerox Office Equipment & Supplies

1 Answer

Paper feed error message. spits it out fast and


Your printer has a fail safe mechanism that pushs the paper that it's processing out to prevent any other jams during the printing process. Your rollers must have something jamming it's movement during printing. You will need to open the printer through the panels on the back, front, and side to ensure that you see the rollers and remove any paper or debrise blocking hitched on the rollers or in the printer. You may also want to ensure that the holders on the sides of the paper tray where the paper comes in are lined up correctly. Also, make sure not to pack the paper tray to capacity. Only use the tray half full.

Nov 29, 2009 | HP Designjet 70 InkJet Printer

2 Answers

The printer wont load the paper in anymore it will grab it on the left side but not the right


Please help me here. What model printer are you using?

Does it have multiple paper trays?

More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.

It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.

Don

Oct 17, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper doesn't feed


It could be a few things, but the times I've had similar problems it was either caused by the feed/gripper rollers in the paper trays being worn out, thus not feeding any paper or feeding half a sheet and then jamming.

Or, it could be that the elevator in your paper tray isn't lifting, but if it's taking paper it's probably the rollers.

Jan 12, 2009 | Canon Office Equipment & Supplies

4 Answers

Paper Feed errors on 2400W


It is a timing issue, mine does the same thing. Here is fix. Open top door, remove drum cartridge, look inside for pickup roller ( the one that is shaped like a half-moon) reach down there and rotate it towards the front of the printer and downward so the curve ends up being pointed down to the bottom of the printer. You should here a loud click, that is the cam being reset. The cam is to the left behind the 2 gears. remove any paper feed jam, reinstall drum and close the top lid. This should reset it back correctly. Do the above steps with paper in tray and the power left on. Do not reset the printer after resetting cam position. Also it might take a few attempts to get the timing reset right, so dont give up after 1 failed attempt. I have had to do it 10 times before to get the timing right. Just make sure the curved area points downward.

Sep 27, 2008 | Konica Minolta magicolor 2400 Laser...

1 Answer

Hp paper feeder wont thu printer


paper feed rollers wont feed paper through and also paper tray is empty prompt comes up when there is paper in the tray tried small amounts of paper and still says tray is empty

Dec 27, 2007 | Canon PIXMA MP600 all-In-One InkJet...

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