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Viore LC37VF55 37-Inch 1080p LCD HDTV, Black Bought new from Amazon 9 months ago. March 2010 began to get a very high pitched tone after TV gas been on for 5-10 minutes. May or may not resolve itself. Did not receive owners manual with new TV. Many thanks. Mrs. Maddux

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  • dpettymaddux May 16, 2010

    To:
    barbu51

    The tone is there with the
    sound off?


    Mrs. Maddux







    Solution #1


    posted on
    May 16, 2010



















    barbu51





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    Hi Mrs.Maddux


    I`m going to help you with your tv but first;


    The sound you hear : is it through the speakers or is it there with the
    sound off?

  • dpettymaddux May 16, 2010


    >, No, none whatsoever.


    > Little, if any, increase in loudness. We have left the power on and departed the room where the Viore is located, and returned later to find the tone had stopped. However, more ofter, the TV is turned off when the tone begins again. It is an excruciatingly bothersome sound.

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Hi Mrs.Maddux
I`m going to help you with your tv but first;
The sound you hear : is it through the speakers or is it there with the sound off?

Posted on May 16, 2010

  • Jacques Marin
    Jacques Marin May 16, 2010

    Hi again


    Sorry for the late reply.


    Can you tell me if this affects the picture, or does it get worse with after a while ?

  • Jacques Marin
    Jacques Marin May 16, 2010

    Your last comments help a lot.


    If it does that sound with the tv off, it means that the sound is coming from the only circuit that is still in function.


    That is the power supply board.


    I`ve seen high pitch (frequency) noise coming from coils,inductors,and transformers.


    It is usually caused by loose copper winding(loose wiring)that vibrates on the core of those components.


    One way to clear that problem is to use varnish or epoxy and spread it on the open coils but if it is encased then the part need to be replaced.


    I`m giving all this info so you can understand what is happening but i don`t expect you to go in there to find the faulty component.


    I`ve looked at the viore website(viore.com) instead and i can see that your set has a 1 year warranty on parts and labour.


    Here`s the contact info for email and phone;


    Email: inwarranty@viore.com


    Phone: 1-877-777-1428 for usa and 1429 for canada


    I would suggest that you contact them first to see what kind of arrangement they offer you.


    Then let me know if it`s not satisfactory and we`ll figure some way of fixing that problem.

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