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www_dawood25 , you can download and install below software to your pc so that you can update your E72 when connected. Minimum is that you either download Ovi suite or PC suite:
Ovi Suite http://europe.nokia.com/support/product-support/nokia-ovi-suite
PC Suite http://europe.nokia.com/support/product-support/pc-suites/compatibility-and-download
Nokia Software updater
http://europe.nokia.com/support/product-support/e72/software
http://europe.nokia.com/support/product-support/device-software-update
Formating is required only when your phone hanging,switching off automatically,forgotten the security(resets to 12345) code and when you want update your phones software.(formating delete all data including messages,contacts,etc... So i suggest you to back up all the files before formatting You can back up file using Nokia PC suit)
To back up your files
*Install the Nokia PC suit *open Nokia PC suit >Select Back up
To restore Backed up data *Open PC suit>Tools tab>Restore>Select Restore>select a restore point(restore point is file in which all data's are saved)>Ok and wait for 5-10 mins.
To flash you need
*USB cable compatible with your handset *A Computer *Nokia PC suite of your handset *Internet connection(Min speed 1Mbps) *Nokia software updater(you can download by using Nokia PC suit)
To flash *Install the PC suite *Connect to USB *Open the PC suit *Select UPDATE PHONE SOFTWARE(dowload the Nokia Software updater by selecting this option) *Install the "NOKIA Software Updater"*Select Update**....(It takes 10-30 Mins)
I am not gettin what problem with your PC suitre.....
if you want PC suite you can go to download. com and download that pc suite software and use that ..
If you cant install PC suite in the sense..you can check the OS that are supporting if this is not supporting, download the software that is supporting to your OS and install it...
Hope this will help you...
Thank you..
before u reinstalll pc suite you have to uninstall it first.... after reinstalling pc suite check if all the softwares were intalled completely... because sometimes it has errors and cannot install the suite completely.... another thing is you have to update your phone software... how? after installation of pc suite connect your celphone to your computer and look for the "update phone software" icon in the pc suite.....
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