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Frigidaire oven heating elements **** the bed

Frigidaire range model CPES389AC - top and bottom stove elements stopped working. With the back off I still cannot access electronics - is there a fuse I need to check? If so how do I access it?

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  • icekings May 09, 2008

    TOP AND BOTTOM ELEMNETS STOPPED WORKING -- THEY ONLY GET WARM AND THE OVEN STAYS IN 'PRE' HEAT MODE ... can i fix this ? the service repair wants $100 just to diagnose .. anyone had the same problem - the over is only 5 years old.

  • robert samples May 11, 2010

    are you in the usa and is this a freestanding range or wall oven is the eoc or clock working

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  • 1,314 Answers

Open the bottom drawer and get the model number off the serial plate on the left hand side i think its a slide in with the controls on front

Posted on Mar 31, 2008

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Usually when both elements are not working and everything else is working fine, the problem is your OCU (oven control unit), commonly known to consumers as the clock.
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You will need the actual model number from a sticker located on the oven frame when you open the bottom drawer, the sticker will have the model and serial number clearly listed.
Do a Google search for that model number and find the clock.
I've provided a link for what probably is the proper clock but without the full model number I can't say for sure:
http://www.appliancepartspros.com/frigidaire-clock-316207529-ap3764682.html

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1 Answer

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When you say Top Element, I assume you mean the TOP OVEN ELEMENT, correct? You have bake, and broil? Bake is usually on the bottom, and broil is the top. In order to have the oven operate correctly, the top and bottom elements may come on at start, in order to do as you just said, "Preheat the oven". This will insure an even distribution of the heat in the oven box and result in better cooking expierences. I would not be alarmed or concerned if the top element came on for a short period to pre-heat in preparation for cooking. This is normal. If the top element stayed on, and did not shut off on bake after the pre-heat period, then I would say you have a control board problem. However, if it comes on and then goes out, except when you are broiling, then I would say that this is normal for your stove, and the pre-heat mode of operations. Your owners manual should advise you of this very process in the guide section to how to use the oven. I hope this helps and that all your cakes, pies, souffle's and the like are......delicious. I'm sure they are. I hope this helps and eases your concerns. Kindest regards, Slats.

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