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When i plug my iphone in to my computer i get disconnected from the internet and cannot reconnect

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  • Apple Master
  • 12,061 Answers

Http://support.apple.com/kb/TS2756
http://forums.dlink.com/index.php?topic=9893.0
http://osxdaily.com/2009/09/01/how-i-fixed-my-dropping-wireless-airport-connection-problem-in-snow-leopard/
http://www.anyiphone.com/2007/06/30/iphone-wifi-tips/
manuals.info.apple.com/en/iphone_user_guide.pdf - United States
OK, please use these links above, that address your problem directly, make sure you have all latest, firmware, updates for your iPhone, ensure that your iPhone software is the most up-to-date, as well as any updates for your Operating System too. Also ensure that your iTunes, is also up to date and the latest version, This is all very every important.

Posted on May 16, 2010

  • Paul Browne May 17, 2010

    cannot update my iphone, the internet connection on the computer is disconnected when i plug it in , itunes is up to date, computer is also up to date

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1 Answer

My wireless products (ipad, iphone, laptops) pick up my wireless d-link router, but will not let me log on. Why? I lost connectivity out of nowhere. Called cablevision. They verified it wasnt a modem...


Solution:
1. Clean cookies, history, temporary internet, etc, using software CCleaner (free).
2. Turn off the computer, disconnect the d-link router from the computer (disconnect the cable from router to the computer).
3. Turn on the computer, wait until desktop
4. Reconnect the cable router, to the computer.
So, you refresh router and the computer connections.

Nov 27, 2011 | Toshiba Computers & Internet

1 Answer

When i try to sync it on a new computer it says error


You can restore the ipod on any computer with itunes and access to internet....
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. 

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: now restore the ipod and it will be done.

Sep 26, 2009 | Apple iPod touch

2 Answers

My ipod touch is also locked


  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
You will lose all your data though...

Sep 10, 2009 | Apple iPod MP3 Player

1 Answer

I forgot the pass code on my ipod touch but the computer that it was first hooked up to died what do i need to do


  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
You will lose all your data though...

Sep 09, 2009 | Apple iPod touch

1 Answer

When I try to sync my itouch I get an error


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 08, 2009 | Apple iPod touch

2 Answers

Ipod touch will not charge r connect to computer


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 07, 2009 | Apple iPod touch

1 Answer

My Ipod touch won't turn on


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 07, 2009 | Apple iPod MP3 Player

4 Answers

When i plug my ipod touch into the computer this comes up..HELPP


Try restoring it...here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 06, 2009 | Apple iPod touch

1 Answer

My ipod is disabled and my computer wont let me fix it


you can reset its password....but you'll lose all your data. Here's how...
  1. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  2. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  3. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" , let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  4. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  5. When you see "Connect to iTunes" on the screen, you can release the Home button andiTuneswill display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 05, 2009 | Apple iPod touch

6 Answers

ITunes cant connect/recognise my iPhone 3G


Disconnect iPhone and close iTunes.

Go to Start, Control Panel, Administrative Tools.

Under Administrative Tools, Go to Services and look for 2 services.

Apple Mobile Device
iPod service

Both services should be started If they are not, start both of them.

Start iTunes and wait for it to finish loading.

Reconnect iPhone.

Jun 09, 2009 | Apple iPhone Smartphone

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