Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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MP390 paper jam at feeder

All of a suddend, my MP390 is acting up. Paper keeps jamming at the feeder - one side gets pulled in but not the other.

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  • annabellina Jun 17, 2008

    I am also having a problem with the paper feeder. It screws the paper up and then jams. How can I get into it to clean the rollers or to see if anything has fallen inside to cause the problem. I don't want to have to throw it away

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  • 49 Answers

First thing that comes to mind is that SOMETHING you (or someone) fed in, had a paper clip, staple, crinkle or some other unnatural thickness on one side of the paper - and it's stuck inside the feed mechanism.

I had the same exact thing with the feeder on my shredder. You have to get right inside you printer to find the problem.

Watever it may have been probably got stuck in the paper path so EVERYTHING from that point on gets skewed as it gets sucked into the printer and jams.

Can you get "IN" to clear the path?

Posted on Mar 30, 2008

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MP 640 paper jam message that wont clear


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The paper keeps jamming, I cant see anything in the way. any help is appreciated.


If paper doesn't feed correctly when printing, remove it and fan the edges of the paper to separate the sheets. Reload the paper against the right side and slide the edge guide against it. Do not load too many sheets at once.
If paper has jammed: 1. Press x Start to eject the jammed paper. 2. If paper is still jammed, gently pull it out from the output tray or sheet feeder. If paper is stuck inside, press the P On button to turn off the printer. Then lift the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the printer back on.
If documents don't feed correctly in the Automatic Document Feeder, make sure the corners of the paper are not bent, folded, or curled up. Do not load more than 10 sheets of legal-size paper at a time. If documents have jammed: 1. Open the ADF cover and pull any paper out to the left. Caution: Do not try to remove the paper without opening the ADF cover first, or you could damage the mechanism. 2. Select Yes or press OK to clear any messages on the display screen. 3. Reload the paper.

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1 Answer

Paper feeder stuck


If the paper feeder stuck, do the following:
  1. Gently pull any jammed paper out from the output tray or sheet feeder.
  2. If paper is stuck inside, open the printer cover and remove the jammed paper, including any torn pieces. Then close the printer cover.
  3. If paper remains near the sheet feeder, press the paper feed roller lever inside the paper feeder to release the jammed paper, then carefully pull it out.
  4. Load the paper correctly.
  5. Press the cp_button_14.gif stop button to resume printing.
  • If the printer continues to jam or misfeed paper, and you are certain that there are no foreign objects lodged down inside the paper feed area, your printer may require service. Please call Epson technical support for further assistance.
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    Toshiba 2860.. auto doc feeder keeps jamming.. seems like one side is feeing and other had side isnt or something similar. Any ideasa?


    In any doc feeder, the initial two feed rollers and one paper separator pad/roller handle most of the paper transportation. So usually if you have misfeeds, and the paper is not crumpling up, you have a problem with worn or dirty feed rollers. However, if the paper is getting crumpled up, you most likely have a physical obstruction blocking the paper path. My recommendation for when this happens is to take a thick piece of card stock and manually feed it through the paper path on the doc feeder, this usually acts to unclog any jammed paper bits or debris.

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    No matter what i do the paper keeps getting jammed before it comes out... It looks like it's getting hang up on something by the front rollers... This is really making me very mad this morning....


    Hi,
    I understand your frustration. Try this solution.

    * Push down the purple paper lever located on the right side of the multi-purpose sheet feeder and pull the jammed paper upward and out of the feeder.
    * Open the scanner cover by pulling the lever located below the control panel, toward you and lifting the cover. Make sure the cover is completely open. Check to see if any paper is left in the paper path.
    *
    Close the scanner cover.
    *
    Remove the paper in the multi-purpose sheet feeder. Adjust the guides in the sheet feeder to the position for the paper size you are using. Fan the paper well, push down the paper lever. Load the paper with the lever down. Make sure the print side is toward the fax machine and the paper level is stacked below the paper mark. The feeder can hold up to 200 sheets of paper (20lb paper) or up to 10 envelopes.
    * Turn the power back on.

    I hope this helps you.

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    Stylus CX9400 Photo Printer: paper jammed inside printer...


    If paper is jammed, a Paper jam message will appear on the control panel display.

    Follow these steps to clear the jam:

    1. Gently pull any jammed paper out of the output tray or sheet feeder.

    2. If the paper is stuck inside, turn off the Epson Stylus CX.

    3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

      alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
    If paper jams inside the Automatic Document Feeder, clear the jam as follows:

    1. Open the Automatic Document Feeder cover and remove any jammed paper.

      pm_paperload_215_er.gif

    2. If necessary, lift the document cover and remove any paper that has jammed inside.

      pm_paperload_216_er.gif

    3. Press OK to clear any messages on the display screen.

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    The printer is constantly sending a message- 'paper jam'


    HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
    Issue
    During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
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    Use the following instructions to clear a paper jam from the product:
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    CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
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    Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
    Remove the rear access door to clear the paper jam

    1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
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    Rear access door
    2. Gently pull the jammed paper out of the rollers.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
    3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

    Remove the two-sided printing accessory to clear the paper jam

    1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
    Figure 2: Removing the two-sided printing accessory
    2. Gently remove any jammed paper.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
    3. Press the button on top of the two-sided printing accessory to open the door.
    Figure 3: Opening the two-sided printing accessory door
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    5. Close the accessory door.
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    Step three: Clear the jam from the automatic document feeder (ADF)

    1. Remove the document feeder tray from the product by gently pulling it.
    2. Lift the cover of the automatic document feeder by pulling it outward.
    Figure 4: Lifting the cover of the automatic document feeder
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    3. Gently pull the jammed paper out of the rollers.
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    4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

    Step four: Verify that the print carriage can move freely
    Follow these steps to try to move the print carriage.
    CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
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    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
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    Step five: Reload and test the printer
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    1. Reload the product with plain paper.
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    Step six: Service the printer
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

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    3 Answers

    Hi I get this 250.07 paper jam check mp feeder on Lexmark t644


    Please try this

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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    MP390 paper Jam


    check the bottom part see if you can open.

    Jul 08, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

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