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My de dietrich oven is jammed. i have by mistake put it on pyrolitic and turned it off immediately. i tried to open it after waiting a bit, it did not work, that was three days ago, since then the symbol for lock is on, and it does not open.

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  • danapreiss May 16, 2010

    the expert told me to press the off button, but there is not off button (also no clear button) i checked the manual....please advise

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Here's the link to your service manual which tells how to open the door manually download it open the door as per the instructions provided.

http://www.de-dietrich.es/manual/doe900x_ing.pdf

Posted on May 16, 2010

  • 3 more comments 
  • danapreiss May 16, 2010

    hi there
    i dont have to download the manual. i have the hardcopy in front of me.
    i cant find it anywhere written...can you please let me know which page,
    or even better copy and paste me the instruction on how to do it manually.
    thank you
    dana


  • Aruna Singh
    Aruna Singh May 16, 2010

    I don't know which manual you are having thats why I provided you the link. The procedure is with big pictures hence I can't copy paste it over here. To me it seems that you are having users manual and in users manual they only tell how to operate but the one which I provided is a service manual and it describes in detail how to open the door manually. It is described on page 45
    I'm not pasting that because this is the result after pasting this is the contents and once I paste look what hapens to it.

    1 / NOTICES TO THE USER
    • Safety instructions ___________________
    • Caring for the Environment __________________________________
    2 / INS TALLING YOUR APPLIANCE
    • Build-in ___________________________________________________
    • Electrical connection _______________________________________
    • Cleaning the door
    º Disassembling the door _______________________________
    º Reassembling the door _______________________________
    ___________________________
    • Replacing the oven lamp ____________________________________
    __________________________________________
    ________________________________________
    • Disassembling of the door glasses
    • Changing the power supply cable ____________________________
    37
    3 / CARING FOR AND CLEANING YOUR APPLIANCE
    4 / TROUBLESHOOTING
    5 / AFTER-SALES SERVICE



  • danapreiss May 16, 2010

    hi there,
    before getting back to you in my first mail, i also checked the link you sent and i could not find usable information. now i checked again, and i am thinking maybe we misunderstand each other.
    i dont need to remove the glass.
    i can not open the door. it is completely locked.
    i therefore can not assemble or disassemble anything described in the manual.
    do you have any other advice?
    i suppose it is an electrical fault ...
    thnx so much for your help
    dana


  • Aruna Singh
    Aruna Singh May 16, 2010

    Most ranges today use 3 different types of door locks...one is a
    solenoid controlled lock ( you hear a loud buzz noise when setting or
    unlocking the lock and has a arm that you must move to set the lock
    )...another is a heat sensitive lock ( has a arm that you must move to
    lock and un-lock, makes no noises and has a spring that slowly moves to
    lock the door will the oven is heating up )...Some locks are motorized
    ( no handle to move, the motor locks the door by it's self when you set
    the range for self clean )... If the motorized and heat sensitive locks
    fails to open after the self clean cycle, you must access the lock and
    move it yourself to open the door.

    How to access lock.

    On the free standing ranges, most times you must lift the cook top to
    access the lock mechanism. On built in ovens, the oven must be pulled
    out to remove the top access panel to get at the lock mechanism.

    Removing control panel

    Unplug or remove power from the range. Take the rear cover off the
    range. Locate the door latch assembly and operate it manually and open
    your door. Then check continuity of the solenoid. Some of the latch
    assemblies have micro switches to supply power also. You may need to
    check them. You should be able to get the door open and use your range
    until you can get a tech to repair if you can not repair yoursel




  • Aruna Singh
    Aruna Singh May 24, 2010

    Kindly let me know what was the problem with my response.

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  • 360 Answers

Hello,

The oven lock is a safety feature designed to keep children from injuring themselves on the oven. When the oven lock is enabled, the control panel is inoperable and the oven door locks. Before you can use the oven as normal you need to disable the lock.

Pull lightly on the oven door or by check for the word "Lock" and "Off" on the display screen to make sure the oven door is locked. You may actually lock the oven if you don't check before attempting to unlock it.

Press and hold the "Clear/Off" button on the oven until you hear a beep and the word "Off" disappears from the display. The word "Lock" will remain in the display until the door lock is disengaged, which could take up to 15 seconds. You can now use the oven as normal.

Reengage the oven lock by pressing and holding the "Clear/Off" button until "Lock" and "Off" reappear on the display.

I hope this helps to solve your problem.

Take care.

Posted on May 16, 2010

  • danapreiss May 16, 2010

    i have the little handbook in front of me.
    which one is the clear/off button.
    thnx


  • danapreiss May 16, 2010

    can u pls let me know if you have a solution for the above mentioned problem...

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