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Usb modem not working on compaq510 laptop

Usb modem not working - says ''no usb device found''

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  • MDDeff May 16, 2010

    What is the make and model of your usb modem? (typically can be found on the bottom of the device) Thanks, Mike

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  • 245 Answers

Install the modem, with the cd.

Posted on May 16, 2010

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The laptop can not detect device when you try to connect the GPRS 3g


Try connecting it to a different port.
Also check whether your USB ports are working using any USB devices.
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I am unable to use the bluetooth app in my laptop..the moment i open, it shows error 797 a connection to the remote access server was not made because the modem was not found.......please help me..........


This is for GPRS connection
You must have from your network provider: the internet access point name, your user name and password.
Download and unzip the attached file in a folder on your desktop

1- Disconnect the device from your desktop
2- On the Activesync icon on your desktop, open "Connection Settings". Uncheck "Allow USB Connection".
3- On your device: Go to "Beam" (in Settings/Connections), and uncheck "Receive all Incoming beams".
4- Then in Programs, click on "Wireless Modem". With the Connection type on USB, click on "Start".
5- Now, connect your device to the desktop. The "Found New Hardware Wizard" starts on your desktop. Click "Install from a specific location", then "Don't search. I will choose...", then click on "Modems", and "Have Disk..." and go to the folder where you unzipped the attached file.
The HTC USB Modem will be shown in the compatible hardware: click to install. Continue if you receive the alert of the software not passing the Windows XP compatibility test (Continue anyway). Finish.
6- Now, in Control Panel of your desktop, open "Phone and Modem Options". Select the "HTC USB Modem" and click on "Properties". In the "Advanced" tab type for "Extra initialization commands":
AT+CGDCONT=1,"IP","xxx","",0,0
where xxx is your internet access point.
Click OK to finish.
7- On your device (always open in the Wireless Modem program), click on Tools/Options. Check the Preset GPRS connections and write in the APN, your network provider internet access point.
8- Finally, on your desktop, go to "Network Connections" and click "Create a new connection". Choose "Connect to the internet", then "Set up my connection manually". Click "Connect using a dial-up modem", then give a name to your ISP. In phone number type *99#. Get username and password from your network provider.

Better keep a shortcut of this connection on your desktop for quick access.

Each time you want to use your device as a modem:
Disconnect your device
Disable Activesync from your desktop by unchecking the "Allow USB connection"
Open Wireless Modem on your device and push on Start (with the Connection Type on USB)
Connect your device, then dial from your desktop using the shortcut you created

PS: Remember to enable Activesync once you've finished.

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