Question about Konica Minolta magicolor 2430 DL Laser Printer

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Have a Konica Minolta 2430DL printer that keeps showing "Cyan Cartridge Not Installed". The machine has all new cartridges, and still the display shows the same thing.

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  • careytst May 16, 2010

    Not only did I replace all of the cartridges with new ones. I also totally cleaned the complete printer. Removed side panels and internal panels. Vacuumed out all residule powder, and then used compressed air to blow the rest. Checked all electrical contacts for the cartridges.

  • careytst May 16, 2010

    Not only did I replace all of the cartridges with new ones. I also totally cleaned the complete printer. Removed side panels and internal panels. Vacuumed out all residule powder, and then used compressed air to blow the rest. Checked all electrical contacts for the cartridges. Getting an HP printer is not an answer, its a copout.

  • careytst May 16, 2010

    Cleaning the contacts at the lower right side of the machine for the cartridges took care of the problem. Is this is what is known as the CRUM switch? I guess I will be into looking for a replacement some time soon. Thank You

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Clean the gold contacts underneath the toners. Take out the drum and the toners to see the gold contacts, clean the contacts with pencil eraser and cotton buds.

Inside the printer, if you look from the front, look down inside and on the right hand side, you will see another set of contacts, clean them off as well.

Hope this helps. Let me know if you need further assistance.


Posted on May 16, 2010

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I was not going to post a solution to this one but when I saw it stuck on the mains. I thought I will let you know the following.
1. These printers have a very bad electronic design. My first recommendation to you is to switch over to HP printers.
2. Under your present scenario I'd let you know that if you take out your cartridges and clean everything on the cartridge holder the error will go but you will soon get paper jam error.
3. While cleaning concentrate most on the left side of cartridge holder most.

Posted on May 16, 2010

  • Aruna Singh
    Aruna Singh May 16, 2010

    if I was of any help to you then kindly do click on four thumbs otherwise I won't be receiving my 4$ helping you out.

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