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To answer all 3 of your questions. There's a chance your phone is dead. Could be a fried battery, could be a totally dead phone. If you've tried charging it and that didn't help. It's dead.
If you get a lightning bolt on the screen while charging. The battery is fried and needs a new one. If you plug it in and get nothing, no lights, just a tethered brick. The phone is dead.
go to www.blackberry.com and download the desktop manager for your phone and service provider and reinstall the software. if it is an unlocked phone you need to navigate to the common files/rim and delete the vender file first.
my phone wont stay on and when it does come back on it shuts right back off. the LED light on the front keeps flashing red. ive taken the battery out and everything and nothing seems to work. help please!
this happened with my first blackberry and it never turned back on guess what softwar glitch it was never goig to work again so i got a new one the second one started having issues within a month and eventually got to the point where i couldnt wifi it would turn off on me for no reason tell me i had no service when i should have hang up on people freeze and simply sucked took it in to get it fixed guess what another software glitch that one went to blackberry heaven and i got another one this one is only 1 month old has all updated software and hey guess what no issues at all i suppose every phone has bugs in it to begin with look the aple iphone blew up when it first came out until they fixed the issues with it.
if your on a plan ur under warranty with blackberry take it back and there policy basically replaces the phone.
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