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I am insert a disc but displayed no disc - Audio Players & Recorders

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  • xuefeng
    xuefeng Jul 09, 2017

    Need increase bit the laser head power

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I think you need to clean the head cos layzer is not reading the cd.Use cd cleaner should help.

Posted on May 16, 2010

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6ya6ya
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Posted on Jan 02, 2017

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After inserting a DVD to play a bought film or recorded disc a message comes up in the display saying No Disc


It may be dust built up and you have to get a DVD insert that's made especially for cleaning the inside of the player

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My CD player keeps displaying no disk and wont play the cleaner disc, is something dirty or broken?


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If it does not play the cleaner disc, just inspect whether the disc inserted in spins inside it. You can check this by open the upper cover of the player, and inserting a disc into it. If inserted disc spins inside, and the player won't read it, the fault is with its laser pickup unit, and it should be replaced with same type and number.
If the disc dos not spins, the fault is with the sled motor [the motor that spins the inserted disc], has damaged, and should be replaced. OK.

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The display says, "insert disc",


Thank you for posting to Fixya.com and it is my pleasure to guide you.

1. The disc may be turned over. Insert the disc with the playback side facing down.

2. The disc may be dirty. Wipe it with the correct type rag.

Since you stated the display is showing then I take it the player is on and the chord is plugged in.

3. Is the disc completely centered in the tray? I have done that before.

4. Have you run the self-diagnosis function? If the Error code 'AACS ERR' shows then it is an "AACS read failure". Remove the protected disc. Then turn the unit off and wait a minute or two and back on.

Good luck and please post back that you are successful and give thumbs up if my solution has worked for you. If I can be more helpful just reply.

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1 Answer

My pc is lock .my dauther try to many password


Some times the CAPS Lock key may be on, so please make sure that the CAPS Lock key is off.

If the issue still exists, I request you to perform the full system recovery using the recovery disks. To perform this full system recovery, you can use the recovery disks that you have created using the recovery partition.
Use the recovery discs to restore the PC by following the steps below:
1. Insert the recovery disc in the optical disc drive and start the computer.
If the computer is running, insert the recovery disc and immediately click Start and select Restart to force the computer to start from the recovery disc.
2. When prompted, Press any key to boot from CD or DVD, press any key on the keyboard.
3. Allow the recovery disc to start and load the required files while the Microsoft loading screen is displayed. It may take several minutes to load the required files.
4. When the HP Recovery Manager window displays, click Advanced options , System recovery , and then click Next to open the Recovery Manager.
5. Follow the on-screen instructions and perform the required actions.
NOTE: Do not interrupt the recovery process even though the computer may restart and the Windows desktop may display at various times.
· When prompted, follow the on-screen instructions to Backup the user files.
After performing the backup, when prompted, re-insert the recovery disc, and then click Next to continue the recovery process.
· A status box is displayed to indicate the status of the recovery and the estimated time remaining.
· If you used multiple discs when you created the personalized recovery discs, follow the prompts to remove the first disc and insert any requested discs.
6. When prompted to Insert the Supplemental driver disc , take one of the following actions:
· If you purchased a replacement recovery disc from HP, and it included a Supplemental driver disc, insert the disc and click OK or Next . The recovery program checks the supplemental disc and installs the specific needed files.
After the Supplemental files are installed, a prompt is displayed to remove the Supplemental disc and insert the original recovery disc.
· If you purchased a replacement recovery disc from HP, and it did not include a Supplemental driver disc, click Skip or Cancel . The recovery program will ignore the request and install the next file on the recovery disc.
· If you created a personal recovery disc, press Next to continue.
7. Continue following the on-screen instructions to complete the recovery process.
NOTE: If you have not created a personal recovery disc, or the recovery disc fails or become corrupted, see HP Notebook PCs - Order Recovery Discs for Vista as your notebook is preinstalled with Genuine Windows Vista Home Premium with Service Pack 1.
For detailed steps you can refer the provided web link:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00809678&product=18703
NOTE: Clicking the above link may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.
If you do not have the recovery disks you can order these recovery disks from the local HP phone support. Please use the provided phone number to contact the local HP phone support.
Phone number: 800-474-6836

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1 Answer

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change the cd/dvd rom if you are sure the disc you insert is the right one. the lens is bad.

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unplug the unit and wait 5 minutes and plug it back in. See if that helps

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Tried inserting a cd with music or mp3s? If a cd will play and not a dvd it may be a country code problem.

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If you switched to a different brand of DVD's try using the brand you used before. DVD burners are tested with certain brands of DVD's and sometimes the brands that aren't on that list don't work.

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