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I have the same exact refrigerator and howling problem that you described in your solution...Where did you buy your replacement parts, and how much did they cost.

Thanks so much.

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  • cghunter4 Sep 01, 2008

    Our frig howls and seems to run quite a lot. The noise is very annoying to say the least and has been going on for a long time. A call to GE said this was normal. Ya, right! I have read numerous posts from others having the same issue. They refer to a control board problem and some hae reported replacement of the control board solved the problem. I also read that GE was issuing free boards for some models. How do I find out if this is all true and how do I get a new board.

  • 5clarkes May 29, 2010

    I have the ge gsh25gre ss and have the same problem. I called GE and they refuse to acknowledge that this is a defect. They did however offer to have a service tech come out for $99.95 to diagnose the problem. After parts and labor, we would spend roughly $200 to $250 on a $1000 refrigerator. We are so disgusted with their lack of customer service, that we would rather buy a new KitchenAid rerefrigerator than spend the money to fix a poorly crafted GE refrigerator. Apparently, if you buy lose! We will never buy another GE product again and we will pass along the problems we have had with GE to anyone that will listen.



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 331 Answers


Kay, these are known for having faulty evaporator fan motors (failed motor bearings). This is what has failed in your fridge. This is a tedious and time consuming repair, you may want to purchase the evap motor and hire someone to install it for you. Just one of the reasons I recommend this is that 50% of the time, the new motor's wiring harness will not match the harness on the fridge and so must be converted to adapt. The evaporator fan motor is the fan inside the freezer, behind the back panels. If you choose to repair it yourself, UNPLUG THE FRIDGE FIRST! Then remove all items from freezer. Remove all shelves and bins. Remove the ice bin. Remove the lower back panel. You should be able to see the motor now, but you can not access it yet. The motor is mounted in a plastic shell/housing, this entire housing must be removed (along with the related wire harness). Install the new motor and rebuild the unit. This doesn't sound like much, but since you've not done one before, figure 2 1/2 to 3 hour job time. (With practice, it still takes us ~50 minutes) Wiring is CRUCIAL! Take note of EVERYTHING and the way things are routed in there. Otherwise, you won't know if you did it right until you have it rebuilt and plugged back in, if something were mis-wired... you'll know it now. Then have to disassemble to locate the problem. The part number you'll need is #WR60X10185, and sells for ~$45.00 at your local appliance parts retailer. If you hire someone to perform the labor, they won't be able to "soak" you on the part price. The good news is that after the repair is complete, your fridge will cool better AND I've never had a callback on these! (Which means that the replacement motors are MUCH better than the original factory installed ones.)

Posted on Aug 11, 2007

  • 833 Answers

SOURCE: GSH25JSRF SS Issue with water/ice delivery

Are you actually getting water into the fridge? Has the line frosted? You may have to defrost and make sure your freezer is not set lower than 5 degrees F.

Posted on Dec 21, 2007

  • 1 Answer

SOURCE: Howling Refrigerator

I am having the same problem with my GE 2005 refrigerator. Anyone find a solution yet?

Posted on Apr 18, 2008

  • 1606 Answers

SOURCE: RE: GE model #gsh25jsrf ss. The water does not

At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig .

Posted on Nov 01, 2009

  • 43501 Answers

SOURCE: Fridge not cooling, freezer not freezing even on coldest settings

From what you are describing, you have a refrigerant leak. The freon has leaked from the system, The compressor will still run and evrything looks fine. To double check you will have to have someone hookup gauges to the system and verify that the charge is lost.
It may be possible to find and repair the leak. This is not always possible as some of the system is virtually inaccessible in many refrigerators.
Make sure if you do have someone repair the system that they evacuate the system very well and do a good vacum test before recharging the system.

This should help you to solve your problem.
Thanks for using Fixya!!


Posted on Nov 24, 2009

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