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My new Miele touchtronic 1413 has been "drying" some towels for 5 hours! I don't feel any heat and the laundry room feels steamy. Can you suggest the problem and possible solution? Thank you.

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  • theresa123@c May 16, 2010

    Thank you. I will have the contractor or installer check.

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I would start off checking the vent pipe, if it is dislodged or split it will do just that, it sucks in air from the laundry room, heats it to a set temp and blows it through the drum, of the warm damp air it escaping in to the room then it will take so, so long to not dry the shirts.

Posted on May 16, 2010

  • theresa123@c May 16, 2010

    Where do I find the vent to which you refer?

  • Chris Edwards
    Chris Edwards May 16, 2010

    it is a large flexable pipe coming from the rear of the dryer,

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Drying consists of removing moisture through heat and airflow. Check to make sure that your venting tube is not kinked somewhere and therefore not allowing the air to flow freely from the dryer.

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Hi dear.Try this,that should help you to solve the problem.If you need to download the user manual please click the link below.Thanks.
http://www.mieleusa.com/manuals_pdf/Residential/Dryers/T9802_us.pdf

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by using too much detergent the float for water leaks inside the unit would have lifted and triggered the light to light. to clear the fault have some towels around the front of the unit on the floor and gently tip the unit forward and allow the water to escape. the float will drop down and you will be able to use the machine again.
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Heating and not drying can be caused by 3 different things. I will address all three most common first

- Restricted air flow, usually a blocked vent. If the moisture from the laundry cannot get outside and fresh air in the dryer you will take extra long to dry. Be sure there is ventilation into the laundry room and more important make sure the vent is not kinked behind the dryer and that it is clean and allowing good air flow. You can go outside to where the vent terminates and feel the flow while it is running to check.

- Sensor has build up on it. Look in the dryer drum, inside on the back wall, inside on the front wall, somewhere depending on your model you will two strips of metal about the size of a pencil. Clean those with a little alcohol. Those are what sense the wetness of the clothes and control the cycle. If they get a build up residue on them they do not sense properly.

- The load is mixed, meaning you have some articles that absorb moisture like towels and some light garments that dry fast, the fast drying articles can fool the dryer into thinking the entire load is dry when the heavy articles are not.

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Sounds like you may have flooded the base of the unit and activated the float switch. Tip the unit forward slightly with a towel at the base and all the water will pour out. You should be right to run the unit after that and any other water inside will dry up. it won't rust as it is stainless steel inside.

You may just have over sudded the unit by using the wrong detergent or too much. After you have the unit running again test the unit with no detergent and see if you activate the waterproof system again. if you do then you will probably have a split hose inside the unit.

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I assume it is an electric dryer with 240 volt plug ? My guess is that it is the contacts in the motor start/relay switch that have welded themselves together and when the motor stops, the heat does not. This switch is located on the motor and it only allows the heat element to operate if the motor is running and creating the air flow. It is worth replacing. Goodluck, Macgivor

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