Question about Viking VGSC366-6B Gas Kitchen Range

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Not heating, oven not burning gas

The heating element is glowing, but no gas ignition in oven. The gas burners are working on the range, but not on Bake or Briol setting

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Here's one quick thing to check: Look at the appliance regulator where the gas line hooks up to the back of the unit. Some have a small lever on it that cuts off the gas to just the oven. It may be closed. Open position would be lever sticking out, perpendicular from regulator.

Posted on May 15, 2010

  • williamyeeny Aug 30, 2010

    The heating element (glow plug), when new, passes a specified amount of current to the electrically controlled gas valve. When the glow plug gets old, it still glows but the current drops to a level too low to activate the gas valve. It would then require replacement @ $70/per igniter..

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My galaxy range model 790.60012604. The oven do not heat up . The element is lite up but the oven burner do not flame up which leaves a gas smell.


You need a new igniter, it may glow, but is probably not drawing the exact amperage required to open the gas valve decisively... You should also check burner tube and orifice for spider webs or other obstructions... Kenmore Range Stove Oven Igniter 316489402

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The top oven is not heating. I think that I need a baking element. It looks loke the model # is 966 40LX (or something close to that). When I search this model #, I come up empty. It could be that this...


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. If the element is burned or no longer has continuity, it will need to be replaced.

The infinite switch
on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.

Most modern ovens use an electronic control board
to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced.

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.

The oven burner igniter
commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced.

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1 Answer

Kenmore c970


Surface burners
are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter.

You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals.

On modern electronic control ranges, the oven temperature sensor
is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test.

The infinite switch
on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.

Most modern ovens use an electronic control board
to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced.

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.

The oven burner igniter
commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced.

Sep 07, 2014 | Kenmore Stove / Oven / Range Bake Element...

1 Answer

Oven is not heating up


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. If the element is burned or no longer has continuity, it will need to be replaced.

Surface burners
are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter.

You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals.

On modern electronic control ranges, the oven temperature sensor
is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test.

The infinite switch
on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.

Most modern ovens use an electronic control board
to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced.

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.

The oven burner igniter
commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced.

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1 Answer

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