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My desktop doesn't have a driver - Computers & Internet

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Hi,

Would you please write your problem clearly?

- Which driver you need?
- What is your operating system?

I would like to help if you send your comments.

Best wishes

Posted on May 15, 2010

  • 7 more comments 
  • claudio_m_to May 15, 2010

    I have just received from ebay an Rock Mobile Disk . 250 GB slim External HD
    I have a Windows 7 x64 Ultimate

    When I Plug it to one of USB ports to plug and play The Operating SYstem has told me tha had not found a driver.Where Can I find it?


  • claudio_m_to May 15, 2010

    Did you forget about me?



  • Ibrahim OKTAY
    Ibrahim OKTAY May 15, 2010

    Hi Claudio,



    Normally Windows 7 should recognize the external disk.



    Please try these:



    - Try changing the USB port. Plug your device into another USB port of your computer.

    - Try, from control panel > Add a device

    - From Computer try to see the drive letter for your new Rock external hard disk. If you see the drive letter for the new device, you may need to format it for the first use. Right click the new external drive letter if you see it then format.



    If it doesn't solve, I will try to find its windows 7 compatible driver and send you.



    Waiting your comments.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 15, 2010

    An also you can try this link to find the driver.



    Hope this helps

  • claudio_m_to May 15, 2010

    I have tried all of these points

    Neither of them had solved it


  • Ibrahim OKTAY
    Ibrahim OKTAY May 16, 2010

    Claudio,



    Your Rock disk has no official driver published. But the links below may help related to this issue.



    Yo can check out these links:

    "Windows 7 Upgrade Advisor" , "Windows 7 Compatibility Center"



    Before running Windows 7 Upgrade Advisor, you need to plug in and power on any USB devices such as external disk etc.



    On the opened web page from the first link, download the Windows 7 Upgrade Advisor and run.



    Hope this helps.

  • Ibrahim OKTAY
    Ibrahim OKTAY May 16, 2010

    If previous link has problem please click this link, "Window 7 Upgrade Advisor"

  • Ibrahim OKTAY
    Ibrahim OKTAY May 16, 2010

    Hi again Claudio,



    I found a review and posts about the Rock Mobile Disk while trying to find drivers for it. Here is the link. Only for information.



    I surprised when I read. I hope your disk works.



    Best wishes.



  • Ibrahim OKTAY
    Ibrahim OKTAY May 16, 2010

    You can try to format as following. But you must be careful. First read all the information below before beginning.



    To format the your external mobil disk drive do followings: ( Do not make mistake while writing the commands because you may format your hard drive by mistake !!! Be careful.)

    First plug in your Rock mobile disk in USB port.



    1. From the start menu write "command prompt" and enter to open the command prompt.
    A black small window opens. See picture below:




    2. In that command prompt, Type:
    cd c:\windows\system32

    and press enter.
    3. Type:
    diskpart.exe
    and press enter.


    4. Type:
    List Disk
    and press enter

    to determine the name of your SSD. (If you do not see your mobile disk in the list, do NOT continue. Type Exit and press enter to quit)
    5. Type:
    Select Disk #
    where #Disk Number# is the name of your mobile disk.

    and press enter
    6. Type:
    Create partition primary align=4

    and press enter
    7. Type:
    Assign Letter=E

    and press enter
    to assign this new partition the letter E.
    8. Type:
    Exit

    and press enter
    9. In windows, click start, right-click My Computer, and select Manage.
    10. Click Disk Management.
    11. Right click the mobile disk partition (E), and select Format.
    12. Name the partition according to what kind of drives you are using, and format the drives as NTFS.



    After the commands you will press the enter as you know in the command prompt.

    Hope this helps.

    Be careful not to select wrong disk to format.

    First read all the written and ask me if you have any question before begin formatting.

    Hope this helps.

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