Question about Toshiba Gigabeat S30 MP3 Player

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Up date or restore portable media??

Iv had the S30 for about 8 months now it was working fine but then this message came up saying "connect the portable media center to a pc" so i did then this other message came up saying "update or restore portable media center using pc application read user manual" i read the manual but it dosent say any thing about this so im at a lost here can any one help me??

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  • tamcclndn Apr 12, 2008

    i have the exact same problem

  • new_normal Apr 19, 2008

    yeah i have the same dealio and i have read a 100 forums and there doesnt seem to be a solution and i only just got it back from repair and i dont want have to send it off again. can anyone help us out??

  • now1 Apr 21, 2008

    I just call the warrenty service (1-877-250-8595) on the same problem. They have you connect it to your computer, turn on Windows Media Player, Find your Gigabeat on the L. column (under the playlist and library). Then you R click the gigabeat and click on Format. My format was greyed out. So they had be turn off the battery (tiny black switch beside the USB port) wait a min, turn it back on and try the same thing. Format still wasn't an option for me and so he said I had some other hardware problem. So since it's been barely over a year we'll have to pay to have someone fix it. The phone # for the over warrenty repair is 1-978-374-9877. I don't know about you but this problem started for me right after they my gigabeat installed some automatic update which I'd think they'd be able to fix or take the blame for upload all their customers with faulty software.

  • Anonymous May 26, 2008

    iv had the S30 since May 2007 it was working fine but then this message came up saying "connect the portable media center to a pc" so i did then this other message came up saying "update or restore portable media center using pc application read user manual" i read the manual but it dosent say any thing about this so im at a lost here can any one help me??

  • Anonymous Jul 06, 2008

    I have the exact same promblem what do i do

  • es_tmc13 Jul 17, 2008


  • blush_babii Aug 05, 2008

    its saying i need to update or restore portable media but i don't know how can some one help me please

  • Oni_Izzy Sep 28, 2008

    hey guys its me again the one that posted this problem . well after what seemed like years i finally found a solution to this problem and i know how frustrating it is not knowing how to fix this so im here to tell ya all what i did to fix it

    first i went to this is the site where i found the firmware restore thing
    on the list you go to Gigabeat V Firmware Update 1.5
    so it should give you two links download the second one its called GigabeatSRecover.rar
    now the programs in Japanese or Korean not sure but i couldn't read it luckily they have pictures YAY FOR PICTURES!!! any ways its gonna tell you to turn off your battery then connect the charger once it asked you to connect the S30 to the pc the program is gonna say connect on the right hand bottem and start to download the firmwear in to it then its gonna tell you to dissconnect the S30 from the pc afther doing that youll get a message saying updating firmwear or something like taht do not reset it once thats over its done itll be as good as new every thing you had in it will be retored including songs pictures videos every thing well be back but there will be one lil diffrence to it if you had any songs that were written in japanese it wont show them any more itll just be a black space there but theyll be there thats the only thing that will change other than that every thing will be back the way it was
    thats how i got it to work again hope you guy sfind this suefull later


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So, what happened when you connected the thing to sync with a PC and rightclicked on the tool-tray item for the Gigabeat?  Maybe you got a menu about Upload Portable Media Center?  If not, go into applications and see if the gigabeat stuff doesn't happen to contain the bespoken user manual.  Open it....  Usually there's a little button-sequence to prepare the player and another to restore the Portable Media Center program.  Happy discovering.

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