Question about Kenmore 63252 Microwave Oven

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Kenmore Microwave 721.66319 500 Light buld gone out - now what?

Hi,

Christmas 2006 I received as a gift the Kenmore table-top Microwave. Now just over a year the inside light no longer comes on. I thought it would be an easy fix by just changing the bulb. I can't find the bulb.

Upon doing research I see where I'd probably need special tools and then I'd have to remove casing, etc. Why in the world did Kenmore make a light that hardly lasts a year and that would take a repairman to fix? This is a racket.

Can I not somehow fix myself without it costing an arm and a leg. This is ridiculous and costly to a cheaper appliance. Microwaves shouldn't require all this fixing of bulbs.

I called Sears to see what I should do and they said since I didn't buy the extended warranty they couldn't help me or offer advice. I hate to pay 100.00+ dollars to fix a bulb. Any ideas on this? Thanks so much.

I will never ever buy kenmore again.

Posted by on

  • Jessica Smith Apr 01, 2008

    Thanks for the reply. I called Sears back and they quoted me a price of 59.00 for the bulb. They also said the screws would require a special tool to unscrew the casing. It looks like a Philips with a metal piece coming up in the middle so you can't use a regular Philips.

    It appears Kenmore/Sears doesn't want one to fix on their own. This is a simple light that should have lasted more than just over a year. That's ridiculous. I'll just microwave in the dark.

    Thanks so so much for your reply though.

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  • Kenmore Master
  • 9,030 Answers

First of all, since this will involve disassembly, we have *critical* safety & disassembly info at our site in our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams for your Kenmore model here: http://www.searspartsdirect.com

Enter your model number as 721.66319500.

The light bulb is shown in the "LATCH BOARD PARTS" diagram and it's located in the area of the door switches.

Manufacturers used to include access panels in the rear or side so you could easily change the bulb. That exposed the customer to 110V connectors, and that posed a real liability threat, so they stopped using them.

You now must generally remove the outer cover to replace the bulb.

It's best not to touch the bulb with bare skin, as the oils can shorten thee bulb's life. And I recommend a high quality bulb from places like Home Depot, instead of cheap types from the grocery store.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Mar 31, 2008

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