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I have a dolphin pool cleaner and the pump runs intermediately

I've replaced the tracks and the handle, but now it runs no suction. I appears as though the unit is moving, but not the pump.

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  • Dolphin Master
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Your motor unit is not working and needs to probably be replaced. Individual motors inside the pack can not be replaced; only the whole assembly. For further information or for pricing estimates, please select the Dolphin button on the bottom of our website at www.arrowpools.net.

Posted on May 15, 2010

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1 Answer

Dolphin starts to climb walls and then tips over.


There are several things that could cause this problem with these automatic pool cleaners. Try the solutions below.
1. Your pool cleaner might be too heavy. To correct, empty and wash the filter bag and add floats if necessary.
2. There may be too much algae growth on the walls that is preventing traction. Brush the walls prior to vacuuming if you have excessive algae growth.
3. The water temperature could be too low. Make sure pool water temp is at least 65 degrees.
4. Make sure there is not water inside the handle.
5. Make sure the brushes are not worn. You might have to have them replaced if they are worn.
6. Pool cleaner might be too light. Remove handle floats and attach 8 oz. weight to bottom inlet cover if necessary.
7. Debris could be caught in impeller.

Jul 24, 2010 | Smart Pool Inc Dolphin Diagnostic...

Tip

Your Dolphin pool cleaner wont start up...


A common problem, especially with 'newer' Maytronics Dolphin brand pool cleaners is that you put the unit in the pool, or even try to turn it on after a cleaning cycle while it is still in the pool, and to that point it has worked fine. You turn the power supply on and nothing happens. You turn it off and back on and still nothing. You leave it, even over night, same thing. What do you do?

While I cannot tell you why it does this (we have a theory but can not confirm it) what usually works is to follow these steps...

1) Unplug everything. Unplug the power supply from the outlet and the Dolphin from the power supply.

2) Let the whole thing sit a couple of minutes (we want to allow any capacitors to discharge).

3) Be sure the Dolphin is out of the water and sitting upside-down on a level surface (Tracks pointing skyward).

4) Reconnect the Dolphin to the power supply and the power supply to the outlet.

5) With the Dolphin still out of the water, perform a self-test. Simply turn on the Dolphin. Within about 15 seconds it should begin to move. The tracks will spin in both directions with and without the impeller motor running at the same time. It is not unusual for the tracks to rotate at different speeds during this test. The test will last for 30 - 45 seconds or so. If it goes on indefinitely, turn it off and contact us for further direction.

6) Assuming the unit has now worked to this point, you should be able to put it back in the water and it will return to normal operation from this point on.

If it still won't run; it runs a few moments and quits the self-test; or runs continuously, contact us thru the Dolphin service form along the bottom of our home page at www.arrowpools.net.

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on Dec 16, 2009 | Dolphin Maytronics Diagnostic Robot...

1 Answer

How do I replace the two drive belts on a dolphin sprite? I have the belts.


Thank you for posting your question here on Fixya.com.

Remove the handle screws and pull off the handle, then remove all twelve screws inside the case (6 per side) to remove the side plates. Once these are out of the way, remove the old tracks and install the new ones. Reassemble in reverse and you are done.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Jun 19, 2010 | Dolphin Maytronics Diagnostic Robot...

2 Answers

Change tracks


Thank you for posting your question here on Fixya.com.

Remove all twelve screws inside the case (6 per side), remove the handle screws and pull off the handle, then remove the side plates. Once these are out of the way, remove the old tracks and install the new ones. Reassemble in reverse and you are done.

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Jun 13, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

My Dolphin will run for a couple of minutes then quit. The power supply light stays on but robot stops. When I try to turn the tracks one direction is free the other direction catches. I think one track...


We sell them. You should replace both at the same time top keep the tension equal on both sides. For pricing, please use the contact button found on our site at www.arrowpools.net or call us at 734-285-5700 7a - 6p EDT.

Jun 10, 2010 | Dolphin Maytronics Diagnostic Robot...

1 Answer

My Maytronics Dolphin pool cleaner does not entire pool


Check to make sure that your power supply is in a position that it can reach all sides of the pool. It may be as simple as repositioning your power supply to make it more effective. Also, with these automatic pool cleaners, you need to make sure that the filter is off, because it being on can affect where the cleaner is able to go. Finally, make sure the handle is locked in a diagonal position.

May 30, 2010 | Dolphin Maytronics Diagnostic Robot...

1 Answer

Dolphin Interactive pool cleaner stops running


If the dolphin is falling backward when it meets the water line, there is an easy fix. The automatic pool cleaners often have this problem. The easiest solution is to remove the handle floats and attach an 8 oz weight to the bottom inlet cover.

May 23, 2010 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Have a dolphin dX3- put it in the pool and it's floating; won't sink to the bottom. Pool water temp is 55 degrees.


the hose must be filled with water. Hold the hose up to where the water shoots into the pool and force all the air out of the hose line. The dolphin should sink.. Then connect the hose to the suction side

Mar 06, 2010 | Smartpool Dolphin Robo - Kleen Above...

1 Answer

It runs for about 15 minutes, then shuts off. Tracks, fan blade, and filter bag are clean.


We can handle servicing the unit or selling you parts to try yourself. Please use the Dolphin form along the bottom of our web page at www.arrowpools.net and be sure to include the serial number from inside the unit to ensure correct parts are identified.

Nov 16, 2009 | Smart Pool Inc Dolphin Diagnostic...

1 Answer

Yellow tracks keep coming off enough to stop the motion of the dolphin


Tracks are stretched out and need to be replaced. For a quote on do-it-yourself parts, contact us at www.arrowpools.net with your model and serial number.

Jul 30, 2009 | Dolphin Maytronics Diagnostic Robot...

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