Question about Acer Aspire 5100 Notebook
My USB system from my motherboard appears to be not working. I was using the computer and suddenly the internal keyboard, and external mouse stopped working. I've attempted restarting, using the touchpad/external keyboard instead, but it simply does nothing. I've checked the connections for the internal keyboard, but it seems to be connected just fine. I cant even get into Windows to see what is shown about the USB in the device manager as there is no way to get INTO windows without keyboard or mouse access.
Hi, Try removing battery, wait a minute and then refit it. This solved the problem for me. If not, a PCIMIA USB port with external keyboard and mouse may work. This appears to be a known motherboard fault.
Posted on May 07, 2008
Don't do anything until you do the following
Do you have an external keyboard and mouse that you can hook up to it. If so:
You can run a diagnostic on the computer to see what the problem is. With Dell when you see the logo screen you keep pressing F12, I am not sure what key or keys to press for ACER, they don't have the best website. Do you have a diagnotic disk. If so, run it this will run any diagnostic you want.
Keyboard, mouse, fan, motherboard, etc.
Also, is you Bios up to date.
Are your usb ports working. On a laptop the usb ports are connected to the motherboard. Check the usb ports.
I don't think it is your motherboard if other parts are working.
If you do not have your manual, here is the link
Here is the link for all the downloads for your laptop
I did notice there is a BIOS download; it is BIOS v3.14
Included in this update is your PCMICA card, which has to do with the USB ports (CardBus Controller)
There is an update for the Touch Pad Driver:
Synaptics v126.96.36.199.0 and Elantech v5.0.36
Again, try to hook up a external mouse and keyboard
Posted on Apr 02, 2008
Yes I have similar probelm. I am not sure what is the main cause behind that and how can I fix it.
Posted on Apr 01, 2008
Nope..you can try to boot from an installtion cd..but without HI options(Human Interface) you may find it's locked..sounds a lot like the Motherboard went south.
You could try to reseat the memory, but that's a low probability approach to this sort of problem
Posted on Mar 30, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 20, 2014 | Genius "Wireless Mouse - Traveler 6000X,...
on Feb 09, 2010 | Computers & Internet
Jul 24, 2013 | Computers & Internet
Jan 31, 2010 | Computers & Internet
Nov 16, 2009 | Computers & Internet
Apr 02, 2009 | ASUS P4XP-X Motherboard
Nov 14, 2008 | Acer Aspire 4520-5582 Notebook
Oct 12, 2008 | Dell Dimension 5150 (DIM515MIN) PC Desktop
Apr 01, 2008 | EliteGroup nForce3-A Motherboard
236 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: