Question about Canon imageRUNNER 7200 Copier

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Won't scan pic, says Code=19

I don't know how to empty the waste toner or how to clean the sensor, as I don't even know where it's located. I would love to be able to scan my pictures. Can you please help? Thanks in advance, Littlecountrymama0507

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There is no sensor to clean. Look on the right side down at the bottom rear. Take the panel off and there is your waste tank. Take care dumping the waste toner out as it is messy. Do it outside. Code 19 means you went past the limit after the waste toner full message came up. To clear that is kinda tricky if you dont no how to navigate the service mode. Its in Level 2 wst-tnr. I would dump the toner and call a local dealer and they could walk you thur the reset. Tell them the next problem you have you will call them to sevice the copier, or better yet buy a box of toner from them and ask them for the phone help. We help people out all the time over the phone.

Posted on May 17, 2010

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