Question about RCA TruFlat 27F520T 27" TV

1 Answer

A black box appears every now and again obscuring the center of my RCA TruFlat 20F510TD TV screen randomly on different channels. Is it a TV problem or could it be associated with DirectTV? If it's a TV problem, what is the fix?

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  • asulzer May 17, 2010

    Rylee was right on. His solution fixed the problem and I had an answer in about 15 minutes after I signed up for the service - excellent. Thank you.

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  • Master
  • 8,619 Answers

Hi


Thanks for using FixYa. Your TV is in the Closed Captioning Mode. To turn it off simply bring up the on screen menu and scroll down to the part that says closed captioning and turn this function off! With the closed captioning block displayed and the program being viewed is not sending out closed captioning signals the TV will show a black box. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on May 15, 2010

  • asulzer May 15, 2010

    There are 8 different CC options, no "on" or "off", so I changed to a different CC option than was on the TV when I was getting the random black box and it seems to have disappeared, but previously it happened randomly and on some programs and not others. Therefore, I want to try this solution for a day or so and if it continues to work, then I will Accept the Solution. Thank you for your help, I will let you know how it turns out or if I need further assistance. Mickey Sulzer

  • Rylee Smith
    Rylee Smith May 15, 2010

    Thanks Mickey, it'll definetly work. Please do accept the solution if the issue is resolved or post a comment for further assistance.


    Thanks
    Rylee

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Black Box


i had the same problem with my rca truflat.. i read from a posting of a similar problem with a different tv brand to switch your closed caption options 'off' or set it to a 'cc' option instead of the 't' options.. (this was done through the on-screen menu..) i gave it a try and it worked for my tv.. hope it works for you..

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