Question about Fujitsu fi-4120C Path-Through Scanner

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Paper Jammed in the ADF

Scanner is working - however, at the end of a set of documents, the scanner keeps looking for more paper and keeps on trying to grab something. The I get an error message stating that Paper Jammed in the ADF (Code D532002) (there is no paper in the scanner). I have to hit cancel before I can start with my new set of documents. I changed the Pad Assembly and Sheet guide, but I am still having the problem.

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  • cheryl46 Sep 03, 2008

    I have the exact same problem. Any solutions?

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3 Suggested Answers

  • 2 Answers

SOURCE: Documate 510 Roller Pad Assembly

Hi, I don't know if it's permissible to advertise but we currently sell the assembly for the Xerox Documate scanners. As far as I know the scanner's discontinued, and the pads are getting pricey so consider how much longer you want to wait before replacing the scanner.
sales at sprucecomputer dot co dot uk if anyone is desperate

Posted on Feb 16, 2010

  • 2 Answers

SOURCE: I want to find replacement parts for the ADF

Hi, I don't know if it's permissible to advertise but we currently sell the assembly for the Xerox Documate scanners. As far as I know the scanner's discontinued, and the pads are getting pricey so consider how much longer you want to wait before replacing the scanner.
sales at sprucecomputer dot co dot uk if anyone is desperate

Posted on Feb 16, 2010

  • 4 Answers

SOURCE: Fi-6130 not grabbing paper, displays Code: DS32002

My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.

Posted on Sep 16, 2011

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1 Answer

Fi-6130z fujitsu scanner jamming repeatedly


Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is resolved.
5. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values, replace Pick roller or Brake roller see if the error is resolved.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
ScanCare

Nov 26, 2013 | Fujitsu Fi6130z Sheetfed Scanner

1 Answer

Error J1


Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

May 03, 2013 | Fujitsu Scanners

1 Answer

I have a Fujitsu 4220c2 scanner and when scanning multiple documents it'll take one half half/quarter way through and get stuck. The pick roller and pad assembly have been replaced. What could be causing...


Hi,
Thank you for contacting Fixya.
This error is detected when one of the followings occurs: (TWAIN Error-Paper jammed in the ADF - Code DS32002), Scanner panel error-U1
1) A document does not reach the TOP sensor while the scanner has transported the document about 250 mm to pick. (The scanner performs retry operation.) 2) The trailing edge of a document does not reach the TOP sensor after the scanner transports the document by the length (L) below. (The document may have slipped on the rollers) Check the followings: 1.Scan condition - Transported length (L) before jam 2.ADF fixed size - scanning Approximately 450 mm 3.Long paper scanning -1.2 times of the specified value
If the imprinter is installed, paper jam can occur in the following case. If the scanner starts scanning when the imprinter cable (EXT cable) is not connected to the scanner, it does not rotate the imprinter, since it recognizes the imprinter not installed, which results in paper jam in the imprinter section.
Solution:
Remove the jammed document and close the ADF. When the error frequently occurs, refer to the followings:
1. Do the documents satisfy paper specification? Please read the operator guide for paper specification. 2. Have the documents been jogged? • Align the edge of documents for stable paper feeding. • Remove documents with crease or dog-ear. • Scanning different width of documents may cause skew and result in paper jam. 3. Is the Imprinter EXT cable correctly connected to the scanner? Check the cables. (only when the Imprinter is installed) 4. Clean rollers in ADF and Imprinter and see if the error is removed. (only when the Imprinter is installed) 5. Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the values shown, replace Pick roller or Pad ASY.
If the above do not help, then the issue could be caused by the followings:
6. Malfunction of TOP sensor. 7. Malfunction of Cover open sensor. 8. Faulty Scanner Control PCA.
If Imprinter is installed, then the issue could be caused by the followings:
1. Malfunction of Sensor OPB5 lever (only when the Imprinter is installed). 2. Malfunction of Motor LF if the imprinter roller does not rotate.(only when the Imprinter is installed). 3. Faulty Imprinter Control PCA. (only when the Imprinter is installed).
Hope the above information is helpful.Please revert if you have any doubt.
Regards,
TechSatya

Aug 10, 2010 | Fujitsu ScanPartner fi-4120C2 Path-Through...

1 Answer

My Documate 152 is saying paper jam but no paper jam


E08 error message which indicates papert jam is caused by lose or mis-alligned input paper tray (automatic document feeder).
Resolve issue by powering off the scanner, opening the paper path section, removing the adf, and then re-seating the adf.

Mar 26, 2010 | Xerox DocuMate 152 Pass-Through Scanner

3 Answers

Fi-6130 not grabbing paper, displays Code: DS32002


My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.

Jan 06, 2010 | Fujitsu ScanPartner fi-5120C Pass-Through...

1 Answer

The automatic document feeder keeps grabbing the paper on one side and therefore creasing the paper so that it does not go through


Lift up on the ADF roller cover and look for a piece of paper. Remove the blue guide bar and the end where the paper flips under. If you can't find paper put the blue bar back and close the ADF (automatic document fee) lid. Lift up the flatbed scanner cover and look at the far left side to see a piece of obstruction. Clear that and try making a copy.

Nov 19, 2009 | HP Scanjet 5590 Flatbed Scanner

1 Answer

I had a paper jam in my scanner a few months ago. I got the paper jam out. But now, when I try to scan from the ADF, the paper goes through fast and then stops half way through and an error comes up in...


There are sensors under the ADF which sense the movement of paper and the presense of paper. Either they are jammed or faulty. Clean them thoroughly.
S. Mohan

Jun 20, 2009 | Xerox DocuMate 510 Document Scanner

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

Adf not listed in the drop down menu


The ADF has a minimum paper size. If you have set a size below A8 it may lock out the ADF option. Try setting the paper size to Letter. If this doesn't help, try swapping the scanners to see if the problem moves to the other PC. If so, it's a scanner hardware error. If it stays with the original PC, remove & reinstall the driver & the scanning application.

Mar 28, 2009 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

E9 code


E9 code means there is a paper jam.

Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic
Document Feeder, a warning dialog box opens after a few
moments.
To clear a paper jam:
1. Press the ADF cover release on the top-left of the scanner
body to open the Automatic Document Feeder cover.
2. Remove the jammed paper and close the cover.
To reduce the number of paper jams, smooth and straighten the
paper before scanning and adjust the guides to the paper size.

This should help. Please let me know if it does. Thank you, Binary Bob

Dec 04, 2008 | Xerox DocuMate 252 Path-Through Scanner

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