Question about Lexmark Computers & Internet
First, remove the seal tape from the top and bottom of the new ink cartridge. Install your ink cartridge and do a “head cleaning” cycle using the Lexmark software that downloaded from the original CD when you bought the printer. Next, disconnect the printer from your computer.
Press the “Cartridge Change” button for three seconds.
When the Ink Cartridge carriage travels to the changing position, pull the power plug (NOT the “OFF” Switch). The Ink Cartridge carriage should now slide freely on the rail as long as it isn’t pushed to the right so that it goes under the shelf to the “homed and locked” position. Fold up a paper towel (use one sheet) so that it's final width is about the same as the width of the gutter under the print head on the carriage and so that it is thick enough when folded to contact and lightly press on the print head. Saturate the folded paper towel with ~ 70% Isopropyl Alcohol. Manually slide the carriage and print head over the wet paper towel. A slight amount of drag should be experienced if the thickness of the paper towel folds is correct. Let the print heads rest on the saturated paper towels for a few minutes or hours. Too long a Treatment may pull out all of the Cartridge’s Ink: Check the Paper Towel Frequently to Assess if Ink is coming out onto the Towel. Run a Test Pattern via the Computer connection WITHOUT first running the Head Cleaning Utility. If the pattern isn’t ok, try running the head cleaning utility to see if it makes it better or worse. If Worse, repeat the alcohol paper towel treatment: The paper towel may be gently pulled back and forth under the Print Heads to wipe them off
Posted on May 15, 2010
Thanks for using FixYa.
If you have installed the wrong ink after you bought it, there is a chance that you've damaged the printer head. Try using a different computer and install the printer drivers there see if it still won't print. If it doesn't print, you've just isolated the issue and it is the printer head.
I hope this helps. Thanks and good day.
Posted on May 15, 2010
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Posted on Jan 02, 2017
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