Question about GE Microwave Ovens

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The turntable on my microwave does not work. I have a GE Spacemaker, Model JVM1640wb 004.

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The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on May 16, 2010

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Posted on Jan 02, 2017

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Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively (at no charge), please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

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You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

We're happy to help and we appreciate your thoughtful rating of our answer.

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