Question about Bose Lifestyle 28 System

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DVD drawer will not open - stuck dvd inside

The dvd has loaded into the tray and closed, the dvd wirs around as iff it is seeking a start point. After several minutes it stopped. I tried to eject the disc, have switched the system onmn and off and pressed every combination of buttons to get it to do something. The disc is stuck, the drawer is closed, the disc will not play - is there a manual eject button somewhere - BOSE Lifestyle 28 system.
Thanks
David

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My only suggestion is to press and hold the eject button for a period of time (15 - 30 seconds). This might unlock the drawer. If not, I would contact Bose Customer Service directly.

Posted on May 16, 2010

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Cant open dvd drawer


Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
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