Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Hi: My hard drive (WD5000AAKS)stopped functioning. The blue indicator light turns off and on, and it appears that the motor is cycling through starts. My computer is not able to pick up the hard drive signal. Any suggestions? Harm

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  • deckersharm May 16, 2010

    I am awaiting further comments on my problem



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Yep,the controller card on the hard drive is bad. Hope it's got some warranty left as you can't replace the controller card. If you want to be extra sure,just pull the hard drive out of the enclosure & you can either plug it into your pc directly, by turning off the pc, removing the side cover, & installing it as a slave drive. Very easy to do if it's a SATA drive, it's plug & play,IDE you need to set jumpers on first to cable select or slave. If the pc can read it now,then the board in the enclosure is bad. I wouldn't waste time with all that, if the warranty is out,buy another drive & re-use the same enclosure to save a few bucks. Optionally,you can toss the drive out but keep the enclosure to use as a testing dock for other hard drives. That's what I use for testing drives,i have one for 2.5"ide, one for 3.5" ide,& one sata that does both sizes. Hope I helped. Thanks for using Fixya!

Posted on May 16, 2010

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First make sure usb cable connected to harddrive is working fine.
try it in different usb ports.
Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers.
then check.
Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key.
And remove upper filter and lower filter.Then restart computer then check.
If your harddrive still not recognized then you need to repair your harddrive.Try your harddrive in different computer if it is not recognized on another computer then your harddrive has internal issue.

Let me know if you need further assistance.
Thanks for using FixYa

Posted on May 15, 2010

  • deckersharm May 15, 2010


    I have tried on another computer and still have the same issue.

    Any further suggestions?



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The problem may be there in your hard drive, try the hard drive with another computer and if the problem persists, go to the nearest Service Center of the Manufacturer.

If the problem is solved on another computer, try repairing your OS first.

Hope this helps, Mrityunjay.

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please contact WD to RMA this hard drive back.
you can submit a complaint to them saying it is the 2nd drive that you receive that is going bad from them.
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After a year, this WD50000AAKS just stop working and cannot find in BIOS. Stay away from this Western Digital SATA drive ****.

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Marvell, 88i6745-TFJ1, internal EEPROM: - this chip is used in Western Digital's Tornado family, eg WD5000AAKS-xxTMA0, WD5000AAKS-xxYGA0, WD3200AAJS. - it has a common failure mode that mimics head/media faults, eg clicking, spin-down.found it here:

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