Question about HP Scanjet G4010 Flatbed Scanner

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Help My HP G4010 will not accept and download 5 seperate slides to Photosmart Premier. I also cannot find or open HP Director.

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  • Caven Apr 02, 2008

    I am still stuck and also not a computer whiz

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GO TO HP ON LINE DOWNLOAD PATCH OR SCRUBBER

Posted on Mar 30, 2008

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HP G4010 not working with window xp


My truck doesn't run. Can you tell me how to fix it based on the information provided? I think not. Some details of your problem might allow someone to help u.

Sep 08, 2010 | HP Scanjet G4010 Flatbed Scanner

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How can I get a driver for hp scanjet G4010 for vindows 7


Try these, i find hp forum:
"
1st of all I installed Windows 7 and allowed Windows 7 to install the scanner drivers automatically before I attempted to install the HP software package.
- to do this, make sure the HP G4010 is powered on and the USB is connected to the PC
- Windows 7 will take over and install the drivers
- you can confirm installation by reviewing the "Imaging devices" section of Device Manager and you will see 'HP Scanjet G4010' and driver version 9.0.0.0 from Hewlett-Packard 4/10/2007, the device status should say 'The device is working properly.'
Very basic scanning should be possible even before the complete HP software package is loaded.
Next, retrieve the latest software from HP as below:
.... setup_full_G4000.exe (198,016 kb) ....
Save to your drive, then Right click, choose properties, click tab for 'Compatibility'

Click 'Change settings for all users'
Place checkmark in box next to 'Run this program in compatibility mode for:' and then from drop-down choose, Windows Vista (Service Pack 2), click 'Apply', then OK, OK to close all windows.

Now start the installation by "Double clicking" to run install, be patient, it may take a while to begin!
Also, watch the task bar as UAC message box mentioned above may appear behind the active window!
At the UAC message click 'Yes'

Follow on-screen instructions as usual. I used the default install except as noted below . . .
(Personally, I choose the advanced installation so I could uncheck the "HP Photosmart Essential 1.12" since I prefer to use alternate software for this purpose. It should not matter whether you choose to install or not.)
Once installed, open "HP Solution Center"; go to "Help" then click "Check for updates"

Mine prompted for "Latest Version of HP Update, Version 5.2" ... This update has opt-in/out feature for individual updates, Win 7 compatibility, and minor bug fixes.

Click next to download and install. When you get the 'Installation succeeded message, click Finish"

Jan 14, 2010 | HP Scanjet G4010 Flatbed Scanner

1 Answer

Was given a G4010 new as a gift.There was no direction book with it. Can you explaine how I am to put my color 35m slides so they will print.


Below is the link to download your manual. Just click on the download button and the download will start automatically...it is a pdf file so make sure you adobe acrobat reader on your system.

file:///C:/Documents%20and%20Settings/Chip/Favorites/Links/HP%20Scanjet%20G4010%20Photo%20Scanner%20User%20Manual.url

Aug 27, 2009 | Office Equipment & Supplies

1 Answer

HP G4010 scanner not scanning to scale. Where do I find the setting to make this the default?


my g4010 scanner is not scanning to scale despite using different configuration settings.

Mar 27, 2009 | HP Scanjet G4010 Flatbed Scanner

2 Answers

Can't open Hp director


Hi,

I read ur problem.This problem with HP director occurs if you are running Internet version (7.0).If u have difficulties knowing your Internet version, pls do the things mentioned below.

1.Open internet explorer->click help->then click on "about internet explorer".---There you will see the version of your browser.

SOLUTION.
If see an hour glass appearing and disappearing without displaying the HP director window after clicking on HP director, You got the following solutions.

Solution 1.

1.Double click HP director icon.
2.Then Press Alt + space key together.
Result:YOU will see a small pop menu appearing on the desktop screen.
3.Click on "minimize" on that pop up screen.
Result:Now u will see a tab on the taskbar.
4.Right click the tab(hp director),then click restore...Now you will see your HP director window.
Note: Above solution should be performed while trying to open HP director.(ie) You should try this every time if u want to open HP director.To go for full time resolution,then try solution 2.

SOLUTION 2:

1.Open "www.HP.com"
2.Select "software and driver downloads"
3.Type your product name in the "for product text box",then hit enter.{(eg) if u type 7410 for office 7410,then u have to select the exact model in the next window}
4.Select the operating system.(if u dont see a option to select operating sys, there u will see "software and driver downloads"
5.In the next page, you will see a list call "Updates" you have to download a update which says "
Critical update to resolve an issue with HP Director after installing Internet Explorer "
6.After downloading the update, run the file and thentry to open HP director it will open the director window.
This will work.I assure u total problem resolution

Regards
Chittaranjan

Dec 25, 2008 | HP Scanjet 3570 Flatbed Scanner

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HP Scanjet 3500C


my scaner scaning to only pdf files but i am requested to imaging scaner

May 24, 2008 | HP ScanJet 3500C Flatbed Scanner

1 Answer

Scanner


I downloaded another driver--Thanks for your help anyway--Nonoo

Feb 19, 2008 | Office Equipment & Supplies

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