Question about HP Scanjet G4010 Flatbed Scanner

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Help My HP G4010 will not accept and download 5 seperate slides to Photosmart Premier. I also cannot find or open HP Director.

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  • Caven Apr 02, 2008

    I am still stuck and also not a computer whiz

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  • 4 Answers

GO TO HP ON LINE DOWNLOAD PATCH OR SCRUBBER

Posted on Mar 30, 2008

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1 Answer

I want to scan to my documents and the scan only scans to photo essentials. What do I do?


Hi,

How are you scanning it ? From HP Solutions Center or HP Director ?

Try this step.

Open HP Director or HP Solution Center.

Under Settings you will find Pictures/Document Scan
Below you will find option like File Type : Choose JPEG or PDF

Save it.

IF this does not work, the best option for you is to uninstall HP Photosmart Essentials from Add/Remove programs ( or Control panel - Programs and Features )

But however, by default the pictures/documents are still saved in MY Documents - My Scans folder even if the Photosmart essential pop-up after you scan

Regards,
Ron


* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Mar 28, 2011 | HP Photosmart 4180 All-in-One Printer

2 Answers

How can I get a driver for hp scanjet G4010 for vindows 7


Try these, i find hp forum:
"
1st of all I installed Windows 7 and allowed Windows 7 to install the scanner drivers automatically before I attempted to install the HP software package.
- to do this, make sure the HP G4010 is powered on and the USB is connected to the PC
- Windows 7 will take over and install the drivers
- you can confirm installation by reviewing the "Imaging devices" section of Device Manager and you will see 'HP Scanjet G4010' and driver version 9.0.0.0 from Hewlett-Packard 4/10/2007, the device status should say 'The device is working properly.'
Very basic scanning should be possible even before the complete HP software package is loaded.
Next, retrieve the latest software from HP as below:
.... setup_full_G4000.exe (198,016 kb) ....
Save to your drive, then Right click, choose properties, click tab for 'Compatibility'

Click 'Change settings for all users'
Place checkmark in box next to 'Run this program in compatibility mode for:' and then from drop-down choose, Windows Vista (Service Pack 2), click 'Apply', then OK, OK to close all windows.

Now start the installation by "Double clicking" to run install, be patient, it may take a while to begin!
Also, watch the task bar as UAC message box mentioned above may appear behind the active window!
At the UAC message click 'Yes'

Follow on-screen instructions as usual. I used the default install except as noted below . . .
(Personally, I choose the advanced installation so I could uncheck the "HP Photosmart Essential 1.12" since I prefer to use alternate software for this purpose. It should not matter whether you choose to install or not.)
Once installed, open "HP Solution Center"; go to "Help" then click "Check for updates"

Mine prompted for "Latest Version of HP Update, Version 5.2" ... This update has opt-in/out feature for individual updates, Win 7 compatibility, and minor bug fixes.

Click next to download and install. When you get the 'Installation succeeded message, click Finish"

Jan 14, 2010 | HP Scanjet G4010 Flatbed Scanner

1 Answer

I have a 945 photosmart camera and windows 7. Will HP Director work be compatible?


Hello

Thank you for using FixYa for your problem

The MS IE 7 or 8 browsers might be incompatible with HP Director.

There is a patch at HP website and type in HP Director not working

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Dec 03, 2009 | HP Photosmart 945 Digital Camera

1 Answer

HP Director is missing


This site has a all in one printer disk>

http://thepiratebay.org/torrent/4345425/HP_Officejet_9100_Series_(9110__9120__9130)_All-In-One_Printer_D

The disk has HP Director on it...

Jul 11, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Can't scan PLEASE HELP!


SOLUTION: Download the latest version (v 7.7.2) of the HP software from the HP website at www.hp.com. Uninstall the previous software and then reinstall the downloaded software. WORKAROUND: Follow the steps below:
  1. Load the slides or negatives in the TMA and place it on the scanner glass.
  2. Open Image Zone and click on Scan Picture to scan everything.
  3. After the scan is completed, change the settings from glass to scan slide/negative from TMA. The unit will scan again and show the four slides or negatives in the preview.
  4. Click on the first picture in the scan preview and make the following changes:
    • change the dust and scratch removal/sharpness to none
    • change the resolution to 72 dpi
  5. Click on the second picture in the scan preview and make the same changes described above.
  6. Click on the third picture and then the fourth picture and make the same changes.
  7. Click Accept . The correctly scanned slide or negative images will be saved in the Gallery.

May 21, 2009 | HP Photosmart 3310 All-In-One InkJet...

2 Answers

Can't open Hp director


Hi,

I read ur problem.This problem with HP director occurs if you are running Internet version (7.0).If u have difficulties knowing your Internet version, pls do the things mentioned below.

1.Open internet explorer->click help->then click on "about internet explorer".---There you will see the version of your browser.

SOLUTION.
If see an hour glass appearing and disappearing without displaying the HP director window after clicking on HP director, You got the following solutions.

Solution 1.

1.Double click HP director icon.
2.Then Press Alt + space key together.
Result:YOU will see a small pop menu appearing on the desktop screen.
3.Click on "minimize" on that pop up screen.
Result:Now u will see a tab on the taskbar.
4.Right click the tab(hp director),then click restore...Now you will see your HP director window.
Note: Above solution should be performed while trying to open HP director.(ie) You should try this every time if u want to open HP director.To go for full time resolution,then try solution 2.

SOLUTION 2:

1.Open "www.HP.com"
2.Select "software and driver downloads"
3.Type your product name in the "for product text box",then hit enter.{(eg) if u type 7410 for office 7410,then u have to select the exact model in the next window}
4.Select the operating system.(if u dont see a option to select operating sys, there u will see "software and driver downloads"
5.In the next page, you will see a list call "Updates" you have to download a update which says "
Critical update to resolve an issue with HP Director after installing Internet Explorer "
6.After downloading the update, run the file and thentry to open HP director it will open the director window.
This will work.I assure u total problem resolution

Regards
Chittaranjan

Dec 25, 2008 | HP Scanjet 3570 Flatbed Scanner

1 Answer

Scanner


I downloaded another driver--Thanks for your help anyway--Nonoo

Feb 19, 2008 | Office Equipment & Supplies

1 Answer

Negatives to pictures


The manual didn't show negative and slide support. I recommend you some of the hp products like HP Photosmart C7180 All-in-One, HP Scanjet G3010, HP Scanjet G4010, etc.

Feb 02, 2008 | Canon PIXMA MP150 All-In-One InkJet...

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